48 www.kodak.com/go/support
Troubleshooting
LCD screen messages
Cannot transfer
pictures.
(The Add New
Hardware Wizard
cannot locate
drivers.)
■Disconnect the USB cable. (If using camera dock or printer d ock,
disconnect cable and remove camera from dock). Close all open
applications. Re-install the software (see page36).
■Disconnect the USB cable. Close all software applications. Re-install
the software (see page 36).
■Reboot the computer.
■Try a not he r co mpu te r.
Slide show stops or
does n ot r un o n an
external video
device.
■Adjust the camera Video Out setting NTSC or PAL (see page 32).
■Make sure the external device settings are correct. (See the device’s
user’s guide.)
If... Try one or more of the following
No images to
display
■Change image storage location setting (see page31).
Memory card
requires
formatting
■Insert a new card (see page 4) or format the card (see page33).
Caution: Formatting a card deletes all pictures and videos,
including protected files.
Memory card
cannot be read
(Please format
memory card or
insert another
card)
Only one USB
connection
allowed.
Disconnect cable
or rem. (remove)
camera from dock.
■Unplug the USB cable from the camera.
■Remove the camera from the dock.
If... Try one or more of the following