Troubleshooting

StatusSolution

You cannot take a picture

Turn the camera off, then on again.

Depress the Shutter button all the way (see page 6).

Insert a new/charged battery (see page 1).

Memory is full. Transfer pictures to the computer (see page 39), delete pictures (see page 23), or insert another card.

Memory card not recognized or camera freezes with card

Card may be corrupted. Format the card in the camera (see page 38).

Use another memory card. Only MICROSD or MICROSDHC Cards are supported.

 

Cannot find the

To view pictures on a card or in internal memory, see page 22.

 

desired picture/video

 

 

 

Computer/connectivity problems

 

 

 

 

Status

Solution

 

 

 

Computer does not communicate with the camera

Turn off the camera, then turn it back on.

Make sure the battery is charged and installed correctly (see page 1).

Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is connected to the camera and the computer (see page 39). Then turn on the camera.

See KODAK Software Downloads at www.kodak.com/go/camerasw.

Direct printing (PICTBRIDGE enabled Printer) problems

Status

Solution

Cannot print

The camera must be in PTP (not mass storage) mode. Change the

 

Computer Connection setting (in the Setup menu) to Other

 

Application (see page 37).

 

 

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www.kodak.com/go/support

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Kodak M590 manual Computer/connectivity problems, Direct printing Pictbridge enabled Printer problems, StatusSolution