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| Troubleshooting and support | ||
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If... | Try one or more of the following | |||
Frame loses battery | ■ Charge the battery (see page 3). | |||
power (power cable | ■ Refresh the battery: | |||
disconnected)— | – Fully charge the | |||
doesn’t work on battery | ||||
connected for at least 3 hours. | ||||
power or works for less | ||||
– Fully discharge the | ||||
than 1 hour. | ||||
the frame and let it run until the battery is discharged (the | ||||
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| frame turns itself off). | ||
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| – Repeat the above charge/discharge procedure 2 or 3 times. | ||
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| ■ Battery may need replacing. Visit www.kodak.com/go/accessories. | ||
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Frame freezes up or | ■ Unplug the power cable for 5 seconds, then reconnect the cable. | |||
doesn’t work properly. | Press and hold the power button (for about 2 seconds), then | |||
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| release. | ||
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| ■ Reset the frame. Press the Mode and Power buttons (see page 2) | ||
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| at the same time, then tap Yes to reset the frame. (Resetting your | ||
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| frame does not erase your saved files.) | ||
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Audio portion of video | ■ Press + on the Volume button (see page 2). | |||
doesn’t play. |
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You set automatic | ■ If your frame loses power, the clock returns to the factory setting | |||
on/off but the frame | and auto on/off times are disabled. See Resetting the clock and | |||
doesn’t turn on and off | calendar after losing power, page 24. | |||
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at the specified times. |
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www.kodak.com/go/digitalframesupport | 23 |