Troubleshooting and support

 

 

 

 

If...

Try one or more of the following

Frame loses battery

Charge the battery (see page 3).

power (power cable

Refresh the battery:

disconnected)—

– Fully charge the battery—connect the power cord and leave

doesn’t work on battery

connected for at least 3 hours.

power or works for less

– Fully discharge the battery—disconnect the power cable, start

than 1 hour.

the frame and let it run until the battery is discharged (the

 

 

frame turns itself off).

 

 

– Repeat the above charge/discharge procedure 2 or 3 times.

 

 

Battery may need replacing. Visit www.kodak.com/go/accessories.

 

 

Frame freezes up or

Unplug the power cable for 5 seconds, then reconnect the cable.

doesn’t work properly.

Press and hold the power button (for about 2 seconds), then

 

 

release.

 

 

Reset the frame. Press the Mode and Power buttons (see page 2)

 

 

at the same time, then tap Yes to reset the frame. (Resetting your

 

 

frame does not erase your saved files.)

 

 

Audio portion of video

Press + on the Volume button (see page 2).

doesn’t play.

 

 

 

 

You set automatic

If your frame loses power, the clock returns to the factory setting

on/off but the frame

and auto on/off times are disabled. See Resetting the clock and

doesn’t turn on and off

calendar after losing power, page 24.

 

 

at the specified times.

 

 

 

 

 

 

www.kodak.com/go/digitalframesupport

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Kodak S730 manual Troubleshooting and support