C H A P T E R 3

Troubleshooting

This chapter describes these topics for troubleshooting problems:

Diagnosing Problems, page 3-1

How to Clear the Switch IP Address and Configuration, page 3-4

Locating the Switch Serial Number, page 3-5

Diagnosing Problems

The LEDs on the front panel provide troubleshooting information about the switch. They show power-on self-test (POST) failures, port-connectivity problems, and overall switch performance. You can also get statistics from the CLI or from an SNMP workstation. See the software configuration guide and the switch command reference on Cisco.com or the documentation that came with your SNMP application for more information.

This section includes these troubleshooting topics:

“Check Switch POST Results” section on page 3-1

“Check Switch LEDs” section on page 3-2

“Check Switch Connections” section on page 3-2

“Check Switch Performance” section on page 3-4

Check Switch POST Results

As the switch powers on, it begins the POST, a series of tests that runs automatically to ensure that the switch functions properly. It might take several minutes for the switch to complete POST.

When the switch begins POST, the system LED slowly blinks green. When POST completes, the system LED blinks amber. If POST fails, the system LED remains amber. If POST completes successfully, the system LED rapidly blinks green.

Note POST failures are usually fatal. Contact your Cisco technical support representative if your switch does not pass POST.

Cisco ME 3400 Ethernet Access Switch Hardware Installation Guide

 

OL-7677-04

3-1

 

 

 

Page 49
Image 49
Cisco Systems ME 3400 Diagnosing Problems, Check Switch Post Results, This section includes these troubleshooting topics

ME 3400 specifications

Cisco Systems ME 3400 Series is a robust family of Ethernet access switches designed specifically for service provider environments. These switches are engineered to deliver excellent performance, reliability, and flexibility, making them ideal for deploying Layer 2 and Layer 3 services to residential and business customers.

One of the prominent features of the ME 3400 series is its support for advanced Ethernet technologies. It provides extensive support for both traditional and modern Ethernet services, including Carrier Ethernet. With features such as Ethernet Operations, Administration, and Maintenance (EOAM), the ME 3400 aids in managing network performance and troubleshooting issues effectively. This capability ensures that service providers can deliver high-quality services and maintain optimal network health.

The ME 3400 series includes various models that support a range of port configurations, enabling scalability and adaptability to different network needs. This includes support for both Fast Ethernet and Gigabit Ethernet interfaces. The switches can accommodate multiple speed configurations, making them versatile for diverse deployment scenarios, from small businesses to large enterprise networks.

Another key characteristic of the ME 3400 is its integrated support for resilient Ethernet technologies, such as EtherChannel, Spanning Tree Protocol (STP), and Rapid Spanning Tree Protocol (RSTP). These technologies enhance redundancy and improve network reliability, crucial for service providers who require minimal downtime and high service availability.

Security is a top priority for service providers, and the ME 3400 series addresses this with extensive security features. It supports VLANs for traffic segmentation, access control lists (ACLs) for traffic filtering, and DHCP snooping to prevent unauthorized access to the network. These security measures ensure that both consumer and enterprise traffic remains isolated and secure.

Additionally, the ME 3400 series supports IPv4 and IPv6 routing, offering flexibility for service providers to cater to a broad customer base. The ability to manage both protocols ensures that networks can evolve seamlessly as internet traffic transitions to IPv6.

With energy efficiency increasingly becoming a concern, Cisco has integrated power-saving features into the ME 3400 series. These switches support Energy Efficient Ethernet (EEE) technology, which reduces power consumption during periods of low traffic, helping service providers to reduce operational costs.

In summary, the Cisco ME 3400 series is a versatile platform rich in features that streamline service delivery while ensuring high performance, security, and energy efficiency. It is an ideal choice for service providers looking to enhance their Ethernet services and meet evolving customer demands.