GE APE08 Troubleshooting Tips…, Save time and money, Problem, Possible Causes, What To Do

Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Troubleshooting Tips…

Save time and money!

Problem	Possible Causes	What To Do
E4 appears in the display	Water bucket is full or not	• Remove, empty and replace the water bucket. See the
	installed correctly.	Using the Water Bucket section and the Installation Instructions in
		this manual.
	Water bucket was removed while	• Replace the water bucket. See the Using the Water Bucket section.
	unit was operating.	NOTE: Replace the water bucket immediately after emptying it
		to catch any condensation which may continue to accumulate.
"HEAT" mode is selected	If you have a Cool only model,	• Set the unit to AUTO, COOL, DRY or FAN mode. HEAT mode is not
but unit does not heat	heat settings will not be active	available and will not operate on cool only models.
	on your model.
Air conditioner	The air conditioner	• Make sure the air conditioner plug is pushed completely
does not start	is unplugged.	into the outlet.
	The fuse is blown/circuit	• Check the house fuse/circuit breaker box and replace
	breaker is tripped.	the fuse or reset the breaker.
	Power failure.	• If a power failure occurs, turn the air conditioner OFF. When
		power is restored, wait 3 minutes to restart the air conditioner to
		prevent tripping of the compressor overload.
	The current interrupter	• Press the RESET button located on the power cord plug.
	device is tripped.	• If the RESET button will not stay engaged, discontinue use of
		the air conditioner and contact a qualified service technician.
	The remote control is	• Try operating the control on the unit. See The remote control is not
	not working.	working below.
Air conditioner has	Power interruption or	• When the power is restored, wait 3 minutes to restart the air
stopped running	power failure occurred.	conditioner to prevent tripping of the compressor overload.
		Touch the Power pad and reset the controls to the desired
		settings.
	Sleep mode or the Timer Off	• Set the air conditioner to the desired setting.
	pad has turned off the
	air conditioner.
Air conditioner does not	Airflow is restricted.	• Make sure there are no curtains, blinds or furniture blocking
cool as it should		the inlets located on the left and rear sides of the air conditioner.
		Make sure there are at least 12″ of space on all sides of the unit.
		Make sure airflow through the vent exhaust is not blocked.
	The temp control may not	• In COOL mode, touch the Temp Decrease ▼ pad.
	be set correctly.
	The air filter is dirty.	• Clean the filter at least every 30 days. See the Care and cleaning
		section.
	The room may have been hot.	• When the air conditioner is first turned on, you need to allow time
		for the room to cool down.
	Cooling coils have iced up.	• See “Air conditioner freezing up” below.
Air conditioner	Ice blocks the airflow and	• The air conditioner will defrost and return to operation on its own.
freezing up	stops the air conditioner	• To defrost the air conditioner more quickly, select the COOL mode
	from cooling the room.	and HIGH fan and set the thermostat to a higher temperature.
The remote control	The batteries are inserted	• Check the position of the batteries. They should be
is not working	incorrectly.	inserted in the opposite (+) and (–) direction.
	The batteries may be dead.	• Replace the batteries.
	The remote control is too far	• Operate the remote control closer to the air conditioner.
	from the air conditioner.
	An object, such as furniture	• Remove the object.
	or a towel, is blocking the signal.
Unit does not work after	The water bucket is full or the	• Remove water from the water bucket and push the water
pressing the Power pad	water bucket is not properly	bucket back in place.
	installed.
Noise or vibration	The floor is not level.	• Place unit on a flat, level surface.

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