Operator’s Guide

Troubleshooting Image Quality Problems

Symptom

Solution

A white outline surrounds certain

Decrease the Sharpen Edges1 parameter in the

objects in scanned images.

user interface until the artifact is sufficiently

 

reduced.

 

IMPORTANT:

 

This action will reduce the overall sharpness of

 

the scan.

 

 

Scans from reversal/slide film at

Decrease the LCT1,2 parameter in the user

default user interface settings

interface.

are high in contrast.

 

 

 

Scans made from the same

Check that the image correction parameter

negative at two separate times

settings are the same for both scans.

appear very different in color

Check that a PBL has recently been performed

and/or contrast.

on the paper being used for printing.

 

 

Perform a PIKO test to recalibrate the scanner.

 

If these steps do not correct the problem, press

 

the scanner ON key to initiate a reset.

 

 

When scanning slides, a density

Rotate the film 180° and rescan. If the problem

shift occurs along a distinct line

persists, attempt to alter the user interface

near the center of the X or Y

contrast parameters to minimize the artifact.

dimension of the scan/print. This

 

is particularly visible in the high-

 

density regions of the slide.

 

 

 

Scratch correction does not work

Scratch correction works only when scanning

when scanning slides.

negatives.

 

 

Cannot scan strips of

Only mounted 35 mm slides can be scanned.

reversal/transparency film.

 

 

 

Asingle-frame negative is partially ejected from the film gate during system reset.

If possible, remove the negative from the film gate after the reset window appears but before clicking the Clear button in the lower-right corner of the window. If the negative has already been ejected, remove the mirror box and the film take- up roll, lift the film gate cover, and pull out the negative. (Use caution because the negative will be under tension).

1This parameter appears in Preview mode under Image editing / Improve image (for corrections to individual images during production); in Settings / Machine settings / Production Balance (for corrections to all images in a print production); and in Settings / Print configurations / Corrections (for corrections to images in a specific print order).

2The LCT (luminance contrast) parameter only appears in screens specific to slides or Slide Print mode.

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KODAK PROFESSIONAL SRP 30 Laser Printer

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Kodak SRP 30 manual Troubleshooting Image Quality Problems Symptom Solution, Scan

SRP 30 specifications

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