Troubleshooting

www.kodak.com/go/support 45

Computer/connectivity problemsPicture quality problems
Status Solution
Computer does not
communicate with
the camera
Insert a charged battery (page 1).
Turn on the camera.
Make sure the USB cable model U-8 is connected to the camera
and the computer (page 13). (If using an EasyShare dock, check
all cable connections. Make sure the camera is seated on the
dock.)
Make sure the EasyShare software is installed (page12).
Pictures do not
transfer to computer
Click the Help button in the EasyShare software.
Slide Show does not
run on an external
video device
Adjust the camera Video Out setting (NTSC or PAL, page34).
Make sure the external device settings are correct. (See the
devi ce’s u ser’s guid e).
Status Solution
Picture is not clear To automatically set exposure and focus, press the Shutter button
halfway. When the AF/AE indicator turns green, press the Shutter
button completely down to take the picture.
Clean the lens (page 57).
Make sure the camera is not in Close-up mode if you are more than
21 in. (0.7 m) from your subject.
Place the camera on a flat, steady surface or use a tripod (especially
in high-zoom settings or in low light).