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Troubleshooting
www.kodak.com/go/support 45
Computer/connectivity problemsPicture quality problemsStatus Solution
Computer does not
communicate with
the camera
■Insert a charged battery (page 1).
■Turn on the camera.
■Make sure the USB cable model U-8 is connected to the camera
and the computer (page 13). (If using an EasyShare dock, check
all cable connections. Make sure the camera is seated on the
dock.)
■Make sure the EasyShare software is installed (page12).
Pictures do not
transfer to computer
■Click the Help button in the EasyShare software.
Slide Show does not
run on an external
video device
■Adjust the camera Video Out setting (NTSC or PAL, page34).
■Make sure the external device settings are correct. (See the
devi ce’s u ser’s guid e).
Status Solution
Picture is not clear ■To automatically set exposure and focus, press the Shutter button
halfway. When the AF/AE indicator turns green, press the Shutter
button completely down to take the picture.
■Clean the lens (page 57).
■Make sure the camera is not in Close-up mode if you are more than
21 in. (0.7 m) from your subject.
■Place the camera on a flat, steady surface or use a tripod (especially
in high-zoom settings or in low light).