Troubleshooting

If

Try one or more of the following

The computer does not

Turn on the camera (page 2).

communicate with the camera.

Install new batteries (page 1) or charge rechargeable

 

 

batteries. (See the user documentation that

 

accompanies your charger, dock, etc.)

 

Connect cable to camera and computer port

 

(page 44).

 

Install the software (page 43).

 

Disconnect the USB cable. Close all open applications.

 

Re-install the software (page 43).

 

Disconnect camera from the computer. Close all

 

software applications, reconnect camera.

Pictures taken in Smart Capture

In the Setup menu, change the Orientation Sensor

with Orientation Sensor set to “On

setting to “On” (page 32). Then, take new pictures

Transfer” are not correctly rotated

and transfer them to the computer.

 

when transferred to the computer.

 

HD videos longer than 20 minutes

Use a card reader to drag and drop long videos to the

are not transferred to the

PC. Then use the Add Pictures button in EasyShare

computer.

software to import the videos.

Take shorter videos.

 

Tags that are assigned to a video

After a picture/video is transferred to the computer,

do not transfer to the computer.

assign tags using EasyShare software.

Email tags are not transferred to

After a picture/video is transferred to the computer,

the computer, or email address are

assign email tags using EasyShare software.

deleted from the camera.

 

Sound tags are not transferred to

Assign a Sound tag to pictures taken in any mode

the computer with pictures.

except Smart Capture.

LCD messages

 

If

Try one or more of the following

No images to display

Change image storage location setting (see page 30).

52

www.kodak.com/go/support

Page 58
Image 58
Kodak Z1485 IS manual LCD messages Try one or more of the following, Software applications, reconnect camera