Troubleshooting

 

 

 

 

 

 

 

If

 

Try one or more of the following

 

 

Memory card not

 

Card may be corrupted. Format card in camera (see page 38.)

 

 

recognized or camera

Change image storage location to internal memory (see

 

 

freezes with card.

 

page 36).

 

 

 

 

 

 

 

 

 

 

 

Computer/connectivity problems

 

 

 

 

 

 

 

If

 

Try one or more of the following

 

 

 

Computer does not

 

Insert a charged battery (page 2).

 

 

 

communicate with

 

Turn on the camera.

 

 

 

the camera

 

 

 

 

 

Make sure the proper USB cable is connected on camera and

 

 

 

 

 

 

 

 

 

 

computer port (page 49). (If using an EasyShare dock, check all

 

 

 

 

 

cable connections. Make sure the camera is seated on the dock.)

 

 

 

 

 

Make sure the EasyShare software is installed (page 48).

 

 

 

 

 

 

 

 

 

Pictures do not

 

Click the Help button in the EasyShare software.

 

 

 

transfer to computer

 

 

 

 

 

 

 

 

 

 

Slide Show does not

Adjust the camera Video Out setting (see page 37).

 

 

 

run on an external

 

Make sure the external device settings are correct (see the

 

 

 

video device

 

 

 

 

 

device’s user’s guide).

 

 

 

 

 

 

 

 

 

 

 

 

 

Picture quality problems

 

 

 

 

 

 

 

If

Try one or more of the following

 

 

 

Picture is too dark

Reposition camera for more available light.

 

 

 

 

Use Fill flash (page 9) or change your position so light is not behind

 

 

 

 

 

the subject.

 

 

 

 

Move so that the distance between you and the subject is within the

 

 

 

 

 

effective flash range (page 9).

 

 

 

 

To automatically set exposure and focus, press the Shutter button

 

 

 

 

 

halfway. When the AF/AE indicator turns green, press the Shutter

 

 

 

 

 

button completely down to take the picture.

 

 

 

 

If using P, A, or S mode, adjust exposure compensation (page 40).

 

 

 

 

 

 

 

 

www.kodak.com/go/support

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Kodak Z812 IS manual Computer/connectivity problems