Troubleshooting (cont.)

Symptoms

Probable Causes

Recommended Action

 

 

C.

Electrical wiring to the power

C.

Have a qualified electrician

 

 

 

cord is wet or damaged.

 

diagnose and correct the problem in

 

 

 

 

 

accordance with applicable building

 

 

 

 

 

and electrical codes.

 

 

D. Blower motor does not work.

D. Replace the blower motor. Refer to

 

 

 

 

 

your installer or wholesale dealer.

 

 

E.

Control does not work.

E.

Replace the control. Refer to your

 

 

 

 

 

installer or wholesale dealer.

3.

User keypad is

A.

Control program is locked.

A.

Reset GFCI or RCD.

 

illuminated, but does not

 

 

 

 

 

respond to buttons or

 

 

 

 

 

outer ring.

 

 

 

 

 

 

B.

P5 plug assembly harness from

B.

Check wiring for proper

 

 

 

user keypad to control is loose,

 

connections. Replace the wiring

 

 

 

disconnected, or damaged.

 

harness if necessary. Refer to your

 

 

 

 

 

installer or wholesale dealer.

 

 

C.

User keypad does not work.

C.

Replace the user keypad. Refer to

 

 

 

 

 

your installer or wholesale dealer.

 

 

D. Control does not work.

D. Replace the control. Refer to your

 

 

 

 

 

installer or wholesale dealer.

4. Blower motor will not

A.

No water in the bath.

A.

Fill the bath at least 2(5.1 cm)

 

start.

 

 

 

above the top of the highest airjet.

 

 

B.

Power cord from blower motor

B.

Check wiring for proper

 

 

 

to control is loose,

 

connections.

 

 

 

disconnected, or damaged.

 

 

 

 

C.

Blower motor does not work.

C.

Replace the blower motor. Refer to

 

 

 

 

 

your installer or wholesale dealer.

 

 

D. Control does not work.

D. Replace the control. Refer to your

 

 

 

 

 

installer or wholesale dealer.

5.

Blower motor stops

A.

Blower motor overheated and

A.

Check for blockage at motor vents.

 

running and will not

 

protection device activated.

 

Remove blockage and allow motor

 

immediately restart.

 

 

 

to cool. Refer to dealer or wholesale

 

Keypad is illuminated.

 

 

 

distributor. Otherwise, refer to

 

 

 

 

 

User keypad is illuminated, but

 

 

 

 

 

does not respond to buttons or

 

 

 

 

 

outer ring.

6. Blower motor starts, some

A.

Blower motor speed is too low.

A.

Increase speed setpoint to blower

 

but not all airjets are

 

 

 

motor.

 

bubbling.

 

 

 

 

 

 

B.

Blower motor inlet is blocked.

B.

Clean blower motor inlet.

 

 

C.

Blower motor does not work.

C.

Replace the blower motor. Refer to

 

 

 

 

 

your installer or wholesale dealer.

 

 

D. Blower motor discharge is

D. Clear blockage.

 

 

 

blocked.

 

 

 

 

E.

Check valve does not work.

E.

Replace the check valve. Refer to

 

 

 

 

 

your installer or wholesale dealer.

 

 

F.

Airjets are plugged.

F.

Wet a soft, non-abrasive cloth with

 

 

 

 

 

white vinegar and wipe the

 

 

 

 

 

plugged hole. Rinse the area with

 

 

 

 

 

clean water to avoid long-term

 

 

 

 

 

exposure of the vinegar to the bath

 

 

 

 

 

or airjet surface.

7. Blower motor runs but no

A.

Blower motor inlet is blocked.

A.

Clean blower motor inlet.

 

air bubbles are formed.

 

 

 

 

 

 

 

 

 

 

Kohler Co.

9

1159617-5-B

Page 9
Image 9
Kohler K-1969 manual Troubleshooting

K-1969 specifications

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