Troubleshooting (cont.)
Symptoms | Probable Causes | Recommended Action | |||
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| C. | Electrical wiring to the power | C. | Have a qualified electrician |
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| cord is wet or damaged. |
| diagnose and correct the problem in |
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| accordance with applicable building |
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| and electrical codes. |
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| D. Blower motor does not work. | D. Replace the blower motor. Refer to | ||
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| your installer or wholesale dealer. |
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| E. | Control does not work. | E. | Replace the control. Refer to your |
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| installer or wholesale dealer. |
3. | User keypad is | A. | Control program is locked. | A. | Reset GFCI or RCD. |
| illuminated, but does not |
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| respond to buttons or |
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| outer ring. |
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| B. | P5 plug assembly harness from | B. | Check wiring for proper |
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| user keypad to control is loose, |
| connections. Replace the wiring |
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| disconnected, or damaged. |
| harness if necessary. Refer to your |
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| installer or wholesale dealer. |
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| C. | User keypad does not work. | C. | Replace the user keypad. Refer to |
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| your installer or wholesale dealer. |
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| D. Control does not work. | D. Replace the control. Refer to your | ||
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| installer or wholesale dealer. |
4. Blower motor will not | A. | No water in the bath. | A. | Fill the bath at least 2″ (5.1 cm) | |
| start. |
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| above the top of the highest airjet. |
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| B. | Power cord from blower motor | B. | Check wiring for proper |
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| to control is loose, |
| connections. |
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| disconnected, or damaged. |
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| C. | Blower motor does not work. | C. | Replace the blower motor. Refer to |
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| your installer or wholesale dealer. |
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| D. Control does not work. | D. Replace the control. Refer to your | ||
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| installer or wholesale dealer. |
5. | Blower motor stops | A. | Blower motor overheated and | A. | Check for blockage at motor vents. |
| running and will not |
| protection device activated. |
| Remove blockage and allow motor |
| immediately restart. |
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| to cool. Refer to dealer or wholesale |
| Keypad is illuminated. |
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| distributor. Otherwise, refer to |
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| ″User keypad is illuminated, but |
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| does not respond to buttons or |
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| outer ring.″ |
6. Blower motor starts, some | A. | Blower motor speed is too low. | A. | Increase speed setpoint to blower | |
| but not all airjets are |
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| motor. |
| bubbling. |
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| B. | Blower motor inlet is blocked. | B. | Clean blower motor inlet. |
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| C. | Blower motor does not work. | C. | Replace the blower motor. Refer to |
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| your installer or wholesale dealer. |
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| D. Blower motor discharge is | D. Clear blockage. | ||
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| blocked. |
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| E. | Check valve does not work. | E. | Replace the check valve. Refer to |
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| your installer or wholesale dealer. |
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| F. | Airjets are plugged. | F. | Wet a soft, |
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| white vinegar and wipe the |
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| plugged hole. Rinse the area with |
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| clean water to avoid |
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| exposure of the vinegar to the bath |
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| or airjet surface. |
7. Blower motor runs but no | A. | Blower motor inlet is blocked. | A. | Clean blower motor inlet. | |
| air bubbles are formed. |
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Kohler Co. | 9 |