Kohler K-1969 One-Year Limited Warranty, Troubleshooting the Bath System, 1159617-5-B

Warranty

ONE-YEAR LIMITED WARRANTY

KOHLER plumbing products are warranted to be free of defects in material and workmanship for one year from date of installation.

Kohler Co. will, at its election, repair, replace or make appropriate adjustment where Kohler Co. inspection discloses any such defects occurring in normal usage within one (1) year after installation. Kohler Co. is not responsible for removal or installation costs. Use of in-tank toilet cleaners will void the warranty.

To obtain warranty service contact Kohler Co. either through your Dealer, Plumbing Contractor, Home Center or E-tailer, or by writing Kohler Co., Attn.: Customer Care Center, 444 Highland Drive, Kohler, WI 53044, USA, or by calling 1-800-4-KOHLER (1-800-456-4537) from within the USA and Canada, and

001-800-456-4537 from within Mexico, or visit www.kohler.com within the USA, www.ca.kohler.com from within Canada, or www.mx.kohler.com in Mexico.

IMPLIED WARRANTIES INCLUDING THAT OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. KOHLER CO. AND/OR SELLER DISCLAIM ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states/provinces do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from state/province to state/province.

This is Kohler Co.’s exclusive written warranty.

Troubleshooting

This troubleshooting guide is for general aid only. A KOHLER Authorized Service Representative or qualified electrician should correct all electrical problems. For warranty service, contact your dealer or wholesale distributor.

Troubleshooting the Bath System

Symptoms	Probable Causes		Recommended Action
1. User keypad does not	A.	No power to control.	A.	Check wiring and connect power.
illuminate when On/Off
button is pressed or the
outer ring is rotated.
	B.	Ground-Fault Circuit-	B.	Reset GFCI or RCD. If it trips
		Interrupter (GFCI) or Residual		again, refer to ″Ground-Fault
		Current Device (RCD) tripped.		Circuit-Interrupter (GFCI) or
				Residual Current Device (RCD)
				trips when unit is turned on.″
	C.	Wiring harness from user	C.	Check wiring for proper
		keypad to control is loose,		connections. Replace the wiring
		disconnected, or damaged.		harness if necessary. Refer to your
				installer or wholesale dealer.
	D. User keypad does not work.		D. Replace the user keypad. Refer to
				your installer or wholesale dealer.
	E.	Control does not work.	E.	Replace the control. Refer to your
				installer or wholesale dealer.
2. Ground-Fault	A.	Electrical harness is wet or	A.	Check for wet connections. Dry the
Circuit-Interrupter (GFCI)		damaged.		connections and repair the leak.
or Residual Current				Check for insulation or connector
Device (RCD) trips when				damage. Replace the harness if
unit is turned on.				damaged. Refer to your installer or
				wholesale dealer.
	B.	Electrical wiring to the junction	B.	Have a qualified electrician
		box is wet or damaged.		diagnose and correct the problem in
				accordance with applicable building
				and electrical codes.

1159617-5-B 8 Kohler Co.