Troubleshooting the Ethernet controller | IBM x Series 200 instruction

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IBM x Series 200 manual Troubleshooting the Ethernet controller, Network connection problems

Contents

Hardware Maintenance Manual xSeriesPage Hardware Maintenance Manual Second Edition May Important safety information About this manual Online support Configuring the server ContentsDiagnostics Installing options Parts listing FRU information service onlySymptom-to-FRU index Related service information General checkout 1. IS THE SYSTEM PART OF A CLUSTER? 2. IF THE SYSTEM IS NOT PART OF A CLUSTER 3. DID YOU RECEIVE BOTH OF THE CORRECT RESPONSES? Features and specifications General information Table 1. Features and Specifications Reliability, availability, and serviceability Auto-restart initial program load IPL power supply Hard disk drive activity light Power-on light Power control button Server controls and indicatorsTurning on the server Ethernet speed 100 Mbps CD eject button CD-ROM drive activity light Turning off the server POST error messages DiagnosticsDiagnostic tools overview POST Table 2. SCSI messages Diagnostic programs and error messagesSmall computer system interface messages some models Repeating long beeps Text messages Downloading the diagnostics program Starting the diagnostic programsUsing the diagnostics CD Using the diagnostic diskette Diagnostic error message tablesPower checkout 1. Insert the IBM Enhanced Diagnostics CD Recovering BIOS Replacing the battery Clearing CMOS Throw or immerse into water Heat to more than 100 C 212 F Do notDispose of the battery as required by local ordinances or regulations Repair or disassemble Diagnosing errors Temperature checkout Ethernet controller troubleshooting chart Troubleshooting the Ethernet controllerNetwork connection problems Ethernet controller Table 3. Ethernet troubleshooting chartproblem Suggested Action 20 Hardware Maintenance Manual xSeries Ethernet controller messages Novell NetWare or IntraNetWare system ODI driver teaming messages Table 4. NetWare driver messages for the Ethernet controller 22 Hardware Maintenance Manual xSeries NDIS 4.0 Windows NT driver messages 24 Hardware Maintenance Manual xSeries Error code Ethernet teaming messages This section displays the messages associated with Ethernet teamingPage Ethernet controller 28 Hardware Maintenance Manual xSeries Starting the Configuration/Setup Utility program Configuring the serverUsing the Configuration/Setup Utility program Choices available from the Configuration/Setup main menu Product data 30 Hardware Maintenance Manual xSeriesSystem summary Devices and I/O ports Frequency Control Using passwords Using the SCSISelect utility program some models Configure/View Host Adapter Settings Starting the SCSISelect utility programChoices available from the SCSISelect menu Boot Device Options 34 Hardware Maintenance Manual xSeries SCSI Disk Utilities Expanded view of the xSeries Installing optionsSystem and PCI extender board options connectors System and PCI extender board System board internal cable connectors 36 Hardware Maintenance Manual xSeries System board external connectors Installing options System board switches and jumpers Before you begin Handling static-sensitive devices Working inside the server with the power onSystem reliability considerations 40 Hardware Maintenance Manual xSeries Moving the stabilizing feetRemoving the side cover Removing the bezel Cover-release latch Key lock Removing the support bracket assembly 42 Hardware Maintenance Manual xSeries Working with adapters Adapter considerations AGP slot PCI slot PCI slot PCI slot PCI slot PCI slot Adapter support bracket Installing an adapterExpansion slot cover Adapter retaining bracket Adapter Installing a SCSI or ServeRAID adapter some models Installing internal drives Internal drive bays 48 Hardware Maintenance Manual xSeries Bay Bay Bay Bay Bay Bay Bay Preinstallation steps all bays Installing a drive in bay 2 or 7. Install the drive Installing a hard disk drive in bay 5, 6, or Installing memory modules 52 Hardware Maintenance Manual xSeries DIMM connector DIMM connector DIMM connector Retaining clip Removing and installing a microprocessor 54 Hardware Maintenance Manual xSeries Heat sink retainer Microprocessor orientation indicator Removing a microprocessorLever Microprocessor connector Microprocessor Heat sink Lever Installing a microprocessorMicroprocessor connector Microprocessor b. Align and place the heat sink on top of the microprocessor Installing a security U-bolt 58 Hardware Maintenance Manual xSeries Completing the installation Installing the cover I/O connector locations Updating the server configurationConnecting external options Installation procedure Ethernet USB USB Line out Line in Mic MIDI Video Power cord connector Mouse Keyboard Parallel Serial A Serial BInput/output ports Mouse port Table 7. Mouse connector pin-number assignmentsTable 8. Keyboard connector pin-number assignments Keyboard port Parallel connector Serial connectors Table 9. Parallel connector pin-number assignments Ethernet connector Table 10. Serial connectors pin-number assignments 66 Hardware Maintenance Manual xSeries The requirements for effectively using IEEE 802.1p tagging are Universal Serial Bus connectors Table 11. Ethernet RJ-45 connector pin-number assignments Table 12. USB connector pin-number assignments Audio connectorsMIDI connector Table 13. MIDI connector pin-number assignments Video connectorUltra 3/160 SCSI connector some models Table 14. Video connector pin-number assignments Domain name validation to negotiate compatible data transfer speeds with each device Table 15. 68-pin SCSI connector pin-number assignments 72 Hardware Maintenance Manual xSeries Hard disk drive cage FRU information service onlyPower supply Rear fan 74 Hardware Maintenance Manual xSeries System board FRU information service only CD-ROM drive 76 Hardware Maintenance Manual xSeries Floppy disk drive 78 Hardware Maintenance Manual xSeries Guide assembly / speakerButton kit Bezel release latch Top/side cover 80 Hardware Maintenance Manual xSeries Handle assembly Adapter retainer 82 Hardware Maintenance Manual xSeries 5. Rotate the adapter retainer to the open position 4. Remove all adapter cards see “Installing an adapter” on pageTo remove the adapter retainer, do the following 84 Hardware Maintenance Manual xSeries Symptom-to-FRU index Beep symptoms 86 Hardware Maintenance Manual xSeries Symptom-to-FRU index No beep symptoms 88 Hardware Maintenance Manual xSeries Diagnostic error codes 90 Hardware Maintenance Manual xSeries Error Code/Symptom Error symptoms 92 Hardware Maintenance Manual xSeries The Operating System Setup and Installation CDInstallation program Setup POST error codesIn the following error codes, X can be any number or letter Action Error Code/Symptom 96 Hardware Maintenance Manual xSeries Error Code/Symptom 98 Hardware Maintenance Manual xSeries Processor board LEDs Undetermined problems ServeRAID Parts listing 14 13 System Keyboards 12J5120 Power cords104 Hardware Maintenance Manual xSeries 12J5122 General safety Related service informationSafety information Electrical safety Safety inspection guide Handling electrostatic discharge-sensitive devices Safety notices multi-lingual translations Grounding requirements To Disconnect Do notTo Connect Use safe practices when lifting Importante PERIGO CUIDADO PRECAUCIÓN 114 Hardware Maintenance Manual xSeries ≥ 18 kg 37 lbs ≥ 32 kg 70,5 lbs ≥ 55 kg 121,2 lbs Related service information 116 Hardware Maintenance Manual xSeries Related service information 118 Hardware Maintenance Manual xSeries Related service information 120 Hardware Maintenance Manual xSeries Related service information 122 Hardware Maintenance Manual xSeries Notice n Déconnexion 124 Hardware Maintenance Manual xSeriesConnexion ≥ 18 kg ≥ 32 kg 126 Hardware Maintenance Manual xSeries Kabel anschlieβ en WichtigVORSICHT Kabel lösen 128 Hardware Maintenance Manual xSeries ACHTUNG ACHTUNG Avviso ATTENZIONE ATTENZIONE ATTENZIONEATTENZIONE Related service information 134 Hardware Maintenance Manual xSeries Related service information Declaración Para la conexin Para la desconexiín 138 Hardware Maintenance Manual xSeries ≥ 55 kg 121,2 PRECAUCIÓN Send us your comments Thank you for your response Problem determination tips Notices Trademarks Page Part Number 06P8517 0406P8517IBM@ 06P8517