Troubleshooting
The suggestions in this section can help isolate and repair the cause of a problem. To ensure quality repair, HP recommends that you follow the basic troubleshooting steps shown in the illustration below.
Check the customer’s description of the problem and any supporting information.
Try to duplicate the customer’s problem.
Troubleshoot the problem using
-Diagnostic tools.
-Troubleshooting suggestions.
Verify the repair by testing the functionality of the complete unit.
Figure 3-1. Basic Troubleshooting Steps
Troubleshooting and Diagnostics | HP OmniBook 6000 |
