Symptom

Infrared

Call Center:

Repair Center:

Suggestions

Likely Causes

Repair Center: Comments

General problems.

PCMCIA

General problems.

ac adapter

Does not power the OmniBook

Miscellaneous

Clock loses time

Computer gets abnormally hot

Infrared is disabled and no drivers installed as shipped. (Drivers are included.)

Check settings in BIOS Setup.

Remove any PC Cards from the computer (possible IRQ conflict).

For fast-IrDA, check for DMA conflict with ECP parallel port.

Restart the computer.

Try the card in the other slot or in another computer.

If the card requires an IRQ, make sure one is available.

Check for conflicts or refresh the device list in Device Manager.

Zoomed Video is supported only in the lower slot.

Check the HP Notebook Web site for installation instructions (page vi).

When using a PC card in a docking system, insert or remove the card while the system is turned on.

Download current drivers from the card manufacturer’s web site.

Try another ac adapter, if available.

Plug in ac adapter for 24 hours to charge CMOS battery.

Always set the computer on a flat surface, so that air can flow freely around and underneath it

Make sure the air vents are clear.

Games and other programs that drive CPU usage toward 100% can contribute.

Motherboard.

PCMCIA socket. Motherboard.

ac adapter.

Power supply PCA. Motherboard.

CMOS battery. Motherboard.

Heatsink.

Using a flashlight, look for bent pins inside the PCMCIA socket.

If both slots have problems, replace the motherboard. If only one slot has a problem, try replacing the PCMCIA socket.

The ac adapter cannot be repaired, and must be replaced.

Charge CMOS battery.

Check the heatsink for proper fan operation or heatsink damage.

HP OmniBook 6000

Troubleshooting and Diagnostics 3-11

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Image 63
HP Book 6000 manual Ac adapter, Miscellaneous