HP Book 6000 manual Accessories

Models: Book 6000

1 96
Download 96 pages 36.89 Kb
Page 65
Image 65

Symptom

Computer is still on but stops responding.

Accessories

Docking product I/O problems

General plug-in module problems

Call Center:

Suggestions

Press CTRL+ALT+DEL and end any application that is not responding.

Slide and hold the power button four seconds to turn off and reset the computer. Press the blue sleep button to turn the computer back on.

If the above fails, insert a straightened paper clip into the system-off switch. Then press the blue sleep button to turn the computer back on.

Make sure ac power is connected to the dock. Make sure computer is fully inserted in dock.

Check computer’s power supply.

Check settings in BIOS Setup.

Try using the corresponding port on the computer while undocked.

Check module contacts. Push system-off button.

Repair Center: Likely Causes

Docking product. Motherboard.

Plug-in module or contacts.

Motherboard.

Repair Center:

Comments

Test the corresponding OmniBook ports while undocked.

The port replicator and mini dock are not repairable—they must be exchanged.

The docking system is repairable—see its service manual.

Plug-in modules cannot be repaired, and must be exchanged.

HP OmniBook 6000

Troubleshooting and Diagnostics 3-13

Page 65
Image 65
HP Book 6000 manual Accessories