Connerton Co RLRB-A Condition, Probable Cause, Solution, Troubleshooting Guide, Limited Warranty

TROUBLESHOOTING GUIDE

Condition	Probable Cause	Solution
Small/no burner flame	Regulator failure	Unplug regulator vent hole or
		replace regulator.
	Plugged orifice hood	Unplug hole or replace orifice.
	Plugged burner port	Unplug burner port(s).
Small/no pilot flame	Pilot valve setting	Adjust flame height.
	Plugged pilot tip	Unplug pilot ports.
Yellow burner flame	Improper air shutter setting	Increase air shutter setting until
		flame is blue.
	Enlarged orifice hood	Replace w/correct orifice.
Flame lifts off burner	Improper air shutter setting	Decrease air shutter setting
		until flame sits on burner.

	Plugged orifice hood
	Improper level setting
Too hot/cold	Improper control setting

Unplug orifice hole or replace orifice.

Adjust level w/feet or shims.

Adjust control setting or replace control.

Improper level setting	Adjust level w/feet or shims.
Too much/little lava rock	Add/remove lava rock to proper
	level; single layer only with air
	space.

LIMITED WARRANTY

The Connerton Company warrants to the original user for a period of one year from date of installation, not to exceed 18 months from date of shipment by Connerton, that the equipment manufactured is free from defects in material or workmanship.

Our obligation under this warranty shall be limited to furnishing without charge any part of said product which, upon examination by The Connerton Company shall prove to be defective. Parts wear is not considered a defect. The Connerton Company will not be responsible for labor or transportation charges incidental to the replacement of same.

The Connerton Company assumes no responsibility for failure of the equipment to operate properly due to improper installation or operation. This warranty applies to all equipment that has been unaltered, properly installed and maintained in accordance with national and local codes and in accordance with the installation and operating instructions included with this equipment.

This warranty does not extend to normal maintenance items, including but not limited to, air and gas adjustments and adjustments to pilot flames. Proper installation, adjustments, and initial checkout is the responsibility of the dealer, the owner-user or installer and not that of The Connerton Company.

Exceptions to warranty:

1) Lower lava rock broiler grates.

Please fill out and refer to the following when contacting the factory:

Model # RLRB-23- -A Serial# Gas Type: Purchase Date: