Problem determination tips, Notices | IBM x Series 200 guide

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IBM x Series 200 manual Problem determination tips, Notices

Contents

xSeries Hardware Maintenance ManualPage xSeries Second Edition May About this manual Important safety information Online support Diagnostics ContentsConfiguring the server Installing options Symptom-to-FRU index FRU information service onlyParts listing Related service information 1. IS THE SYSTEM PART OF A CLUSTER? General checkout 3. DID YOU RECEIVE BOTH OF THE CORRECT RESPONSES? 2. IF THE SYSTEM IS NOT PART OF A CLUSTER General information Features and specifications Table 1. Features and Specifications Reliability, availability, and serviceability Auto-restart initial program load IPL power supply Turning on the server Server controls and indicatorsHard disk drive activity light Power-on light Power control button Ethernet speed 100 Mbps CD eject button CD-ROM drive activity light Turning off the server Diagnostic tools overview DiagnosticsPOST error messages POST Small computer system interface messages some models Diagnostic programs and error messagesTable 2. SCSI messages Repeating long beeps Text messages Downloading the diagnostics program Starting the diagnostic programsUsing the diagnostics CD Power checkout Diagnostic error message tablesUsing the diagnostic diskette 1. Insert the IBM Enhanced Diagnostics CD Recovering BIOS Clearing CMOS Replacing the battery Dispose of the battery as required by local ordinances or regulations Do notThrow or immerse into water Heat to more than 100 C 212 F Repair or disassemble Temperature checkout Diagnosing errors Ethernet controller troubleshooting chart Troubleshooting the Ethernet controllerNetwork connection problems problem Table 3. Ethernet troubleshooting chartEthernet controller Suggested Action 20 Hardware Maintenance Manual xSeries Novell NetWare or IntraNetWare system ODI driver teaming messages Ethernet controller messages 22 Hardware Maintenance Manual xSeries Table 4. NetWare driver messages for the Ethernet controller NDIS 4.0 Windows NT driver messages 24 Hardware Maintenance Manual xSeries Description This section displays the messages associated with Ethernet teaming Ethernet teaming messagesPage 28 Hardware Maintenance Manual xSeries Ethernet controller Using the Configuration/Setup Utility program Configuring the serverStarting the Configuration/Setup Utility program Choices available from the Configuration/Setup main menu System summary 30 Hardware Maintenance Manual xSeriesProduct data Devices and I/O ports Frequency Control Using the SCSISelect utility program some models Using passwords Choices available from the SCSISelect menu Starting the SCSISelect utility programConfigure/View Host Adapter Settings Boot Device Options SCSI Disk Utilities 34 Hardware Maintenance Manual xSeries System and PCI extender board options connectors Installing optionsExpanded view of the xSeries System and PCI extender board 36 Hardware Maintenance Manual xSeries System board internal cable connectors Installing options System board external connectors Before you begin System board switches and jumpers Handling static-sensitive devices Working inside the server with the power onSystem reliability considerations 40 Hardware Maintenance Manual xSeries Moving the stabilizing feetRemoving the side cover Cover-release latch Key lock Removing the bezel 42 Hardware Maintenance Manual xSeries Removing the support bracket assembly Working with adapters AGP slot PCI slot PCI slot PCI slot PCI slot PCI slot Adapter considerations Adapter support bracket Installing an adapterExpansion slot cover Adapter retaining bracket Adapter Installing a SCSI or ServeRAID adapter some models Internal drive bays Installing internal drives Bay Bay Bay Bay Bay Bay Bay 48 Hardware Maintenance Manual xSeries Installing a drive in bay 2 or Preinstallation steps all bays 7. Install the drive Installing a hard disk drive in bay 5, 6, or 52 Hardware Maintenance Manual xSeries Installing memory modules DIMM connector DIMM connector DIMM connector Retaining clip 54 Hardware Maintenance Manual xSeries Removing and installing a microprocessor Heat sink retainer Microprocessor orientation indicator Removing a microprocessorLever Microprocessor connector Microprocessor Heat sink Microprocessor connector Installing a microprocessorLever Microprocessor b. Align and place the heat sink on top of the microprocessor 58 Hardware Maintenance Manual xSeries Installing a security U-bolt Installing the cover Completing the installation Connecting external options Updating the server configurationI/O connector locations Installation procedure Ethernet USB USB Line out Line in Mic MIDI Video Power cord connector Mouse Keyboard Parallel Serial A Serial BInput/output ports Table 8. Keyboard connector pin-number assignments Table 7. Mouse connector pin-number assignmentsMouse port Keyboard port Parallel connector Table 9. Parallel connector pin-number assignments Serial connectors Table 10. Serial connectors pin-number assignments Ethernet connector 66 Hardware Maintenance Manual xSeries The requirements for effectively using IEEE 802.1p tagging are Table 11. Ethernet RJ-45 connector pin-number assignments Universal Serial Bus connectors Table 12. USB connector pin-number assignments Audio connectorsMIDI connector Ultra 3/160 SCSI connector some models Video connectorTable 13. MIDI connector pin-number assignments Table 14. Video connector pin-number assignments Domain name validation to negotiate compatible data transfer speeds with each device 72 Hardware Maintenance Manual xSeries Table 15. 68-pin SCSI connector pin-number assignments Hard disk drive cage FRU information service onlyPower supply 74 Hardware Maintenance Manual xSeries Rear fan FRU information service only System board 76 Hardware Maintenance Manual xSeries CD-ROM drive Floppy disk drive 78 Hardware Maintenance Manual xSeries Guide assembly / speakerButton kit Bezel release latch 80 Hardware Maintenance Manual xSeries Top/side cover Handle assembly 82 Hardware Maintenance Manual xSeries Adapter retainer 5. Rotate the adapter retainer to the open position 4. Remove all adapter cards see “Installing an adapter” on pageTo remove the adapter retainer, do the following 84 Hardware Maintenance Manual xSeries Beep symptoms Symptom-to-FRU index 86 Hardware Maintenance Manual xSeries Symptom-to-FRU index 88 Hardware Maintenance Manual xSeries No beep symptoms Diagnostic error codes 90 Hardware Maintenance Manual xSeries Error Code/Symptom 92 Hardware Maintenance Manual xSeries Error symptoms The Operating System Setup and Installation CDInstallation program In the following error codes, X can be any number or letter POST error codesSetup Action Error Code/Symptom 96 Hardware Maintenance Manual xSeries Error Code/Symptom 98 Hardware Maintenance Manual xSeries Processor board LEDs ServeRAID Undetermined problems 14 13 Parts listing System Keyboards 104 Hardware Maintenance Manual xSeries Power cords12J5120 12J5122 General safety Related service informationSafety information Electrical safety Safety inspection guide Handling electrostatic discharge-sensitive devices Grounding requirements Safety notices multi-lingual translations To Disconnect Do notTo Connect Use safe practices when lifting PERIGO Importante PRECAUCIÓN CUIDADO ≥ 18 kg 37 lbs ≥ 32 kg 70,5 lbs ≥ 55 kg 121,2 lbs 114 Hardware Maintenance Manual xSeries Related service information 116 Hardware Maintenance Manual xSeries Related service information 118 Hardware Maintenance Manual xSeries Related service information 120 Hardware Maintenance Manual xSeries Related service information 122 Hardware Maintenance Manual xSeries Notice n Déconnexion 124 Hardware Maintenance Manual xSeriesConnexion ≥ 32 kg ≥ 18 kg 126 Hardware Maintenance Manual xSeries VORSICHT WichtigKabel anschlieβ en Kabel lösen ACHTUNG 128 Hardware Maintenance Manual xSeries ACHTUNG Avviso ATTENZIONE ATTENZIONE ATTENZIONEATTENZIONE Related service information 134 Hardware Maintenance Manual xSeries Related service information Declaración Para la desconexiín Para la conexin ≥ 55 kg 121,2 138 Hardware Maintenance Manual xSeries PRECAUCIÓN Thank you for your response Send us your comments Notices Problem determination tips Trademarks Page IBM@ 0406P8517Part Number 06P8517 06P8517