Ethernet troubleshooting chart, Suggested Action | IBM x Series 200

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IBM x Series 200 manual Ethernet troubleshooting chart, Ethernet controller, Suggested Action, problem

Contents

xSeries Hardware Maintenance ManualPage xSeries Second Edition May About this manual Important safety information Online support Installing options ContentsDiagnostics Configuring the server Related service information FRU information service onlySymptom-to-FRU index Parts listing 1. IS THE SYSTEM PART OF A CLUSTER? General checkout 3. DID YOU RECEIVE BOTH OF THE CORRECT RESPONSES? 2. IF THE SYSTEM IS NOT PART OF A CLUSTER General information Features and specifications Table 1. Features and Specifications Reliability, availability, and serviceability Auto-restart initial program load IPL power supply Ethernet speed 100 Mbps CD eject button CD-ROM drive activity light Server controls and indicatorsTurning on the server Hard disk drive activity light Power-on light Power control button Turning off the server POST DiagnosticsDiagnostic tools overview POST error messages Repeating long beeps Diagnostic programs and error messagesSmall computer system interface messages some models Table 2. SCSI messages Text messages Starting the diagnostic programs Using the diagnostics CDDownloading the diagnostics program 1. Insert the IBM Enhanced Diagnostics CD Diagnostic error message tablesPower checkout Using the diagnostic diskette Recovering BIOS Clearing CMOS Replacing the battery Repair or disassemble Do notDispose of the battery as required by local ordinances or regulations Throw or immerse into water Heat to more than 100 C 212 F Temperature checkout Diagnosing errors Troubleshooting the Ethernet controller Network connection problemsEthernet controller troubleshooting chart Suggested Action Table 3. Ethernet troubleshooting chartproblem Ethernet controller 20 Hardware Maintenance Manual xSeries Novell NetWare or IntraNetWare system ODI driver teaming messages Ethernet controller messages 22 Hardware Maintenance Manual xSeries Table 4. NetWare driver messages for the Ethernet controller NDIS 4.0 Windows NT driver messages 24 Hardware Maintenance Manual xSeries Description This section displays the messages associated with Ethernet teaming Ethernet teaming messagesPage 28 Hardware Maintenance Manual xSeries Ethernet controller Choices available from the Configuration/Setup main menu Configuring the serverUsing the Configuration/Setup Utility program Starting the Configuration/Setup Utility program Devices and I/O ports 30 Hardware Maintenance Manual xSeriesSystem summary Product data Frequency Control Using the SCSISelect utility program some models Using passwords Boot Device Options Starting the SCSISelect utility programChoices available from the SCSISelect menu Configure/View Host Adapter Settings SCSI Disk Utilities 34 Hardware Maintenance Manual xSeries System and PCI extender board Installing optionsSystem and PCI extender board options connectors Expanded view of the xSeries 36 Hardware Maintenance Manual xSeries System board internal cable connectors Installing options System board external connectors Before you begin System board switches and jumpers Working inside the server with the power on System reliability considerationsHandling static-sensitive devices Moving the stabilizing feet Removing the side cover40 Hardware Maintenance Manual xSeries Cover-release latch Key lock Removing the bezel 42 Hardware Maintenance Manual xSeries Removing the support bracket assembly Working with adapters AGP slot PCI slot PCI slot PCI slot PCI slot PCI slot Adapter considerations Installing an adapter Expansion slot cover Adapter retaining bracket AdapterAdapter support bracket Installing a SCSI or ServeRAID adapter some models Internal drive bays Installing internal drives Bay Bay Bay Bay Bay Bay Bay 48 Hardware Maintenance Manual xSeries Installing a drive in bay 2 or Preinstallation steps all bays 7. Install the drive Installing a hard disk drive in bay 5, 6, or 52 Hardware Maintenance Manual xSeries Installing memory modules DIMM connector DIMM connector DIMM connector Retaining clip 54 Hardware Maintenance Manual xSeries Removing and installing a microprocessor Removing a microprocessor Lever Microprocessor connector Microprocessor Heat sinkHeat sink retainer Microprocessor orientation indicator Microprocessor Installing a microprocessorMicroprocessor connector Lever b. Align and place the heat sink on top of the microprocessor 58 Hardware Maintenance Manual xSeries Installing a security U-bolt Installing the cover Completing the installation Installation procedure Updating the server configurationConnecting external options I/O connector locations Power cord connector Mouse Keyboard Parallel Serial A Serial B Input/output portsEthernet USB USB Line out Line in Mic MIDI Video Keyboard port Table 7. Mouse connector pin-number assignmentsTable 8. Keyboard connector pin-number assignments Mouse port Parallel connector Table 9. Parallel connector pin-number assignments Serial connectors Table 10. Serial connectors pin-number assignments Ethernet connector 66 Hardware Maintenance Manual xSeries The requirements for effectively using IEEE 802.1p tagging are Table 11. Ethernet RJ-45 connector pin-number assignments Universal Serial Bus connectors Audio connectors MIDI connectorTable 12. USB connector pin-number assignments Table 14. Video connector pin-number assignments Video connectorUltra 3/160 SCSI connector some models Table 13. MIDI connector pin-number assignments Domain name validation to negotiate compatible data transfer speeds with each device 72 Hardware Maintenance Manual xSeries Table 15. 68-pin SCSI connector pin-number assignments FRU information service only Power supplyHard disk drive cage 74 Hardware Maintenance Manual xSeries Rear fan FRU information service only System board 76 Hardware Maintenance Manual xSeries CD-ROM drive Floppy disk drive Guide assembly / speaker Button kit78 Hardware Maintenance Manual xSeries Bezel release latch 80 Hardware Maintenance Manual xSeries Top/side cover Handle assembly 82 Hardware Maintenance Manual xSeries Adapter retainer 4. Remove all adapter cards see “Installing an adapter” on page To remove the adapter retainer, do the following5. Rotate the adapter retainer to the open position 84 Hardware Maintenance Manual xSeries Beep symptoms Symptom-to-FRU index 86 Hardware Maintenance Manual xSeries Symptom-to-FRU index 88 Hardware Maintenance Manual xSeries No beep symptoms Diagnostic error codes 90 Hardware Maintenance Manual xSeries Error Code/Symptom 92 Hardware Maintenance Manual xSeries Error symptoms Setup and Installation CD Installation programThe Operating System Action POST error codesIn the following error codes, X can be any number or letter Setup Error Code/Symptom 96 Hardware Maintenance Manual xSeries Error Code/Symptom 98 Hardware Maintenance Manual xSeries Processor board LEDs ServeRAID Undetermined problems 14 13 Parts listing System Keyboards 12J5122 Power cords104 Hardware Maintenance Manual xSeries 12J5120 Related service information Safety informationGeneral safety Electrical safety Safety inspection guide Handling electrostatic discharge-sensitive devices Grounding requirements Safety notices multi-lingual translations Do not To ConnectTo Disconnect Use safe practices when lifting PERIGO Importante PRECAUCIÓN CUIDADO ≥ 18 kg 37 lbs ≥ 32 kg 70,5 lbs ≥ 55 kg 121,2 lbs 114 Hardware Maintenance Manual xSeries Related service information 116 Hardware Maintenance Manual xSeries Related service information 118 Hardware Maintenance Manual xSeries Related service information 120 Hardware Maintenance Manual xSeries Related service information 122 Hardware Maintenance Manual xSeries Notice n 124 Hardware Maintenance Manual xSeries ConnexionDéconnexion ≥ 32 kg ≥ 18 kg 126 Hardware Maintenance Manual xSeries Kabel lösen WichtigVORSICHT Kabel anschlieβ en ACHTUNG 128 Hardware Maintenance Manual xSeries ACHTUNG Avviso ATTENZIONE ATTENZIONE ATTENZIONEATTENZIONE Related service information 134 Hardware Maintenance Manual xSeries Related service information Declaración Para la desconexiín Para la conexin ≥ 55 kg 121,2 138 Hardware Maintenance Manual xSeries PRECAUCIÓN Thank you for your response Send us your comments Notices Problem determination tips Trademarks Page 06P8517 0406P8517IBM@ Part Number 06P8517