Remove the Jets

Insert the tool hook as shown and pull the jet out of the housing. The jet should be facing up when this is done.

Troubleshooting

Reinstall the Jets

Housing

Inspect and lubricate the O-ring.

Slide the O-ring onto the first shoulder of the jet.

Insert the jet into the housing, and lightly push and rotate until it snaps in position.

NOTICE: This section is for general aid only. A Kohler Authorized Service Representative or qualified electrician should correct any electrical problems. For warranty service, contact your dealer or wholesale distributor.

Remove the Jets

Position the ball nozzle of the jet facing up. This will ensure the jet tool will not slip off.

Position the jet tool (provided) with the hook facing up.

Insert the jet tool into the opening of the jet and hook the inside top of the nozzle.

Place your thumb against the whirlpool wall while firmly grasping the jet tool.

Steadily pull the jet tool until the jet assembly pulls free from the housing. Be careful not to lose the O-ring.

Reinstall the Jets

NOTE: To allow easy rotation and proper operation of the jet, the O-ring must be: (1) correctly positioned,

(2) lubricated, and (3) in good condition.

Install the O-ring onto the first shoulder of the jet.

Using the silicone lube packet (provided), lubricate the O-ring to prevent noisy operation of the jet.

Carefully insert the jet into the housing, then lightly push and rotate the jet until it snaps into position. Do not force the jet.

Verify the jet is installed correctly. The jet should turn smoothly both clockwise and counterclockwise. Remove and reinstall, if necessary.

Symptoms

Probable Causes

Recommended Action

1. User keypad does

A.

No power to control.

A.

Check wiring and connect power.

not illuminate when

B.

GFCI or RCD tripped.

B.

Reset GFCI or RCD.

power button is

C.

Wiring harness from user

C.

Check wiring for proper connections.

pressed or outer ring

 

keypad to control is loose,

 

Replace wiring harness if necessary.

is rotated.

 

 

 

disconnected or damaged.

 

 

 

 

 

 

 

D. User keypad does not work.

D. Replace user keypad.

 

E.

Control does not work.

E.

Replace control.

2. Motor starts, but all

A.

Jet is closed.

A.

Rotate jet trim counterclockwise to

jets are not

 

 

 

open.

functioning.

B.

Jet not installed correctly.

B.

Reinstall jet; check for O-ring damage.

 

C.

Jets are blocked.

C.

Remove blockage.

 

 

 

 

 

Kohler Co.

9

1019490-5-C

Page 9
Image 9
Kohler K-812-N1 Troubleshooting, Remove the Jets, Reinstall the Jets, Housing, Symptoms Probable Causes Recommended Action