Krell Industries KAV 3250 Return Authorization Procedure, To contact the Krell Service Department

Return Authorization

Procedure

If you believe there is a problem with your component, please contact your dealer, dis- tributor, or the Krell factory to discuss the problem before you return the component for repair. To expedite service, you may wish to complete and e-mail the Service Request Form in the Service Section of our website at:

http://www.krellonline.com

To contact the Krell Service Department

TEL 203-799-9954 Monday-Friday 9:00 AM to 5:00 PM EST

FAX 203-799-9796

E-MAIL service@krellonline.com

WEBSITE http://www.krellonline.com

PRODUCT NAME

MODEL NUMBER SERIAL NUMBER

To return this product to Krell, please follow this procedure so that we may serve you better:

1.Obtain a Return Authorization Number (R/A number) and shipping address from the Krell Service Department.

2.Insure and accept all liability for loss of or damage to this product during ship- ment to the Krell factory and prepay all shipping charges. Please see the Warranty page in this manual, concern- ing liability for shipping damage and shipping charges.

This product may also be hand delivered if arrangements with the Service Department have been made in advance. Proof of pur- chase will be required for warranty valida- tion at the time of hand delivery.

IMPORTANT

Use the original packaging to ensure safe transit of this product to the dealer, distribu- tor, or factory. Krell may, at its discretion, return this product in new packaging and bill

the owner for such packaging if the product received by Krell was boxed in non-stan- dard packaging or if the original packaging was so damaged that it was unuseable. If Krell determines that new packaging is required, the owner will be notified before this product is returned.

To purchase additional packaging, please contact your authorized Krell dealer, distrib- utor, or the Krell Service Department.

Krell KAV–2250 and KAV–3250 25