25
Problems, possible causes and remedies
Problems Cause Remedies
■The cups are too cold
■Too little coffee-meal has
been used
■The coffee-bean
container is empty
■Unsuitable milk, either
too old, wrong fat
content or too warm
■Steam nozzle is blocked
■Air suction hole in the
frothing aid is blocked
■Some foreign body in the
grinder
■Electricity supply failure
or the mains plug not
inserted
■Steam has just been
produced
■Pre-warm the cups with
hot water
■Use the correct quantity
of coffee-meal
■Add further coffee-beans
■Use different milk
■Clean the steam nozzle
■Clean the frothing aid
■Let the KRUPSservice
unit examine the
appliance
■Continue using the
appliance, but only with
pre-ground coffee
■Insert mains plug and
insert only the drawer
and attachment.
Then switch on the
appliance and insert the
spent coffee holder.
■Fill the heating system
Espresso or coffee is not
hot enough
Only a small amount of
espresso or coffee runs out
Too little froth produced
when frothing up
The mill makes a very loud
noise
Drawer with attachment
and spent coffee holder
cannot be re-inserted
The cleaning programme
refuses to start