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English
LIMITED WARRANTY
This Krups’ product is warranted for 1 year from the date of purchase against defects in material and
workmanship. During this period, the Krups’ product that, upon inspection by Krups, is proved defective, will be repaired or replaced, at Krups’ option, without charge to the customer. If a replacement product is sent, it w ill carry the remaining warranty of the original product. This warranty does not apply to any defect arising from a buyer’s or user’s misuse of the product, negligence, failure to follow Krups’instructions, use on current or voltage other than that stamped on the pr oduct, wear and tear, alteration or repair not authorized by Krups, or use for commercial purposes, or appliances not descaled as specified.
THE WARRANTIES SET FORTH HEREIN ARE EXCLUSIVE AND NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE, ARE MADE BY KRUPS OR ARE AUTHORIZED TO BE MADE WTH RESPECT TO THE PRODUCT.
Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion of incidental or consequential damages, so the above limitations may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
If you believe your product is defective, take the product (or send it postage prepaid) along with proof of purchase to the nearest authorized Krups Service Center. (To find the nearest authorized Krups Service Center visit the Krups we bsite or contact the Krups Consumer Service in your country indicated below).
If you send the product, please include a letter explaining the nature of the claimed defect.
Krups Service Centre locations can be found by visiting the website :
www.krupsUSA.com in the USA or
www.krups.ca in Canada.
When shipping the product to the service center please include a note explaining the issue, a copy of the sales receipt and provide a valid return address on the outside of the shipping box (no PO Boxes).
If the product is out of warranty or warranty can’t be validated, the service center will send an estimate of repair for your
approval.
CONSUMER SERVICE
If you have additional questions, please call our Consumer Service Department. It is helpful to have the product available at
the time of your call and to know the reference number that can generally be found on the base of the product.
USA :
Phone
Hours* Monday – Friday from 8:00 a.m. – 6:30 p.m. (EST)
KrupsLetter should be addressed to : 196 Boston Avenue
Medford, MA 02155
Only letters can be accepted at this address. Packages without a return authorization number will be refused.
CANADA : Phone Hours*
GroupeLetters shouldSEB Canadabe dressedInc. to 455 Finchdene Square Scarborough, Ontario M1X 1B7
*Please note hours are subject to change.
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