What to do if trouble occurs...
[Never unscrew the appliance! Repairs may only be carried out by a qualified technician!
However, there are some problems that you can handle yourself. First, check and see if there have been any operating errors. Remember – repairs during the guarantee period are not free of charge if they are caused by operating errors or
Fault | Possible cause | Remedy |
|
|
|
Cooking surface can’t be | Regulator or electronic | Disconnect power supply, call |
switched off. | component is defective. | Customer Service. |
|
|
|
Heat indicator for a cooking | Lamp is defective. | Call customer service. |
zone doesn’t light. |
| [ Risk of burning, as there |
|
| |
|
| is no temperature warn- |
|
| ing. |
|
|
|
The cooking zone doesn’t | Inner circuit of a dual- | [ Do not, under any cir- |
heat up. | circuit cooking zone is | cumstances, continue to |
| defective. | use the outer circuit |
|
| which is still working! It |
|
| will destroy the glass |
|
| ceramic surface. Call |
|
| Customer Service. |
|
|
|
| Regulator is not | Set the regulator. |
| switched on? |
|
|
|
|
| Fuse is defective? | Check the fuse and replace, if |
|
| neccessary. |
|
|
|
| Regulator or cooking | Switch the fuse off and call |
| zone is defective. | Customer Service. |
|
|
|
After Sales Service
In the event of a problem that you can’t easily fix yourself, or for spare part service, please contact the Küppersbusch Customer Care line at
ΦAlways have the information from the identification panel handy when calling Customer Service.
The panel is located on the underside of the cook top and on the cover page of this manual.
Model | Production number | ||
|
|
|
|
|
|
|
|
6 | EKS |
