Customer support | Kyocera 82-K5483-1EN instruction

Customer support

Your service provider’s customer support department may be accessible directly from your phone when you dial a number such as *611 (check with your service provider). They can answer questions about your phone, phone bill, call coverage area, and specific features available to you, such as call forwarding or voicemail.

For questions about the phone features, refer to the materials provided with your phone, or visit www.kyocera-wireless.com.

For additional questions, you may contact the Kyocera Wireless Corp. Customer Care Center in any of the following ways:

•Web site: www.kyocera-wireless.com

•Email: phone-help@kyocera-wireless.com

Before requesting support, please try to reproduce and isolate the problem. When you contact the Customer Care Center, be ready to provide the following information:

•The name of your service provider.

•The actual error message or problem you are experiencing.

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Kyocera 82-K5483-1EN manual Customer support, Email phone-help@kyocera-wireless.com

Contents

82-K5483-1EN, Rev User Guide for BladeTM Phones Page Other patents pending FCC/IC Notice Page User Guide for the Kyocera Blade phone Vii Viii Optimize your phone’s performance Air bags Medical devices Potentially unsafe areas Xii Use with care Resetting the phoneKeep phone dry Accessories Radio Frequency RF energy Battery and charger specifications E911 Mandates Email phone-help@kyocera-wireless.com Customer support Qualified service Become a product evaluator Kyocera Wireless Corp Contents Entering Letters, Numbers, and Symbols Storing Contacts Customizing Your Phone User Guide for the Kyocera Blade Phone Xxiii Using Voice Recognition Using Tools Fun & Games Index Xxviii Installing the battery Getting Started Caring for the battery Charging the batteryGeneral safety guidelines Common causes of battery drain Performing basic functions Getting to know your phone Getting to know your phone Using menus Contacts Getting Started Understanding screen icons Getting Started User Guide for the Kyocera Blade phone Getting Started Making a call Redialing a number Calling a saved number Calling emergency services Answering a call Using your phone in an airplane To exit Emergency mode Select Menu → Settings → Convenience → Airplane Mode To set Airplane modeDealing with missed calls Select Menu → Settings → Sounds → Missed Call → Enabled Setting missed call alertsViewing recent call details Viewing recent calls Select Menu → Recent Calls Using speed dialing Speed dialingErasing recent calls Select Menu → Recent Calls → Erase Lists Setting up 1-Touch Dialing Using 1-Touch Dialing Setting up voicemail Checking voicemail messages Silencing an incoming call If you see the symbolIf you see New Message on your screen Adjusting the volume during a call Changing the keyguard settingSelect Menu → Settings → Keyguard Locking the keypad Select Menu → Settings → Call Information Tracking calls Using a headset Select Menu → Settings → Sounds → Minute Alert → EnabledReceiving data or faxes Timing your calls Understanding roaming Select Menu → Settings → Network → Digital/AnalogControlling network roaming Setting an alert for roaming Select Menu → Settings → Network → Roam/Svc Alert Setting Call Guard to avoid roaming calls Setting the roam ringerSelect Menu → Settings → Sounds → Roam Ringer Understanding text entry screens Text entry modes Entering numbers Entering words letter by letter Entering words quickly Entering symbols Changing modes To change capitalization settings Capitalization settingsTo change text entry modes, you can either Quick reference to text entry Change text entry Press and hold Modes Saving a contact entry Storing Contacts Storing Contacts Adding a code or extension Classify Contact-Classify the contact as Personalor Business Adding a plus sign for international calling Editing or erasing a contactSelect Menu → Contacts User Guide for the Kyocera Blade phone Editing a phone number User Guide for the Kyocera Blade phone Checking the Frequent List or the All Contacts List Finding contact informationSearching the Contacts directory Setting Fast Find Using Fast Find Viewing contacts Writing a message Sending text messagesSelect Menu → Messages → Send New Sending and Receiving Text Messages Including pictures, sounds, and prewritten text Sending and Receiving Text Messages Setting sending options Select Menu → Settings → Messaging → Signature Adding a signature If you cannot send messages Understanding appended messages Receiving incoming calls while creating messages Viewing the OutBoxMenu → Messages → Saved and select it Select Menu → Messages → OutBox Direct View → Enabled Retrieving text messages If you see the New Message note If you see the body of the message Reading the message Select Menu → Messages → InBox Sending and Receiving Text Messages Setting message alerts Erasing messages Erasing single messages Select Menu → Messages Customizing message settings Select Menu → Messages → Msg Settings → Auto-Erase TextErasing all messages Erasing messages automatically Creating group lists Select Menu → Messages → Group Lists → Create New Select Menu → Messages → Msg Settings → Edit AutoText Creating and editing prewritten messages AutoText Switching default text entry mode Customizing Your Phone Silencing all sounds Shortcut to Vibrate Only mode Select Menu → Settings → Sounds → Ringer TypeChoosing a different ringer Turning sounds back on Specifying ringers for different callers Importing additional ringers Adjusting volume Adjusting the earpiece volumeAdjusting the ringer volume Select Menu → Settings → Sounds → Ringer Volume Using shortcuts Defining the up feature shortcutUsing the up feature shortcut Creating a shortcut to your frequent contacts list Using the Frequent Contacts shortcut Choosing a different languagePersonalizing the screen Changing your banner Adjusting the backlighting Select Menu → Settings → Display → BacklightingChoosing a different menu view GraphicList Select Menu → Settings → Accessories → Pwr Backlight Setting power backlightingSec. & in call , 10 sec. & in call, or 30 sec Setting backlighting to flash Select Menu → Settings → Display → Flashing LightsSelect Menu → Settings → Display → Contrast Changing the display contrast Setting numbers to auto-hyphenate Select Menu → Settings → Display → Auto-Hyphen → EnabledSelect Menu → Settings → Display → Screen Saver Selecting a screen saver Selecting a color theme Selecting wallpaperChoosing a different time/date format Select Menu → Settings → Security Creating a secure environmentChanging your lock code Locking your phone Designating emergency numbers Unlocking the phoneSelect Emergency #’s Restricting calls Select Limit Calls Select Limit Out Setting message alerts Select Menu → Settings → Messaging → AlertsErasing all contacts Select Erase Contacts Network settings Setting alerts for your headsetSwitching between phone lines Select Menu → Settings → Accessories → Headset Ring Data settings Connecting to a laptop or a PCSelect Menu → Settings → Network → Set Phone Line Select Menu → Settings → Accessories → Com Speed Setting the phone to receive data or faxes Select Menu → Settings → Network → Data/Fax Calls Connecting to a TTY/TDD device Setting position locationSelect Menu → Settings → Network → Location Select 911 Only or Location On Creating a voice tag for a contact Setting up voice dialingSelect Menu → Contacts → Add Voice Dial Calling using voice tags Viewing entries with voice tagsEditing a voice tag Select Menu → Contacts → Voice Dial List Using voice features with accessories Waking up the phone Select Menu → Settings → Keyguard → Disabled, then pressAnswering the phone Select Menu → Settings → Voice Services → Voice Answer Answering using voice commandsAnswering automatically Ignoring an incoming call Training voice recognition Select Train All Adding an event SchedulerSelect Menu → Tools → Scheduler Select Menu → Tools → Alarm Clock → Set Alarm ClockViewing, editing, or erasing an event Tip Calculator Select Menu → Tools → Tip Calculator Calculator Select Menu → Tools → Calculator Timer Select Menu → Tools → TimerStopwatch Select Menu → Tools → Stopwatch Using Back key Using Shortcut KeyFlashlight From Tools menu Tetris Select Menu → Fun & Games → Tetris Starting level-Choose a level of play Brick Attack Select Menu → Fun & Games → Brick Attack Doodler Using the Doodler tool kit Modifying the doodle Saving the doodle Resuming a doodle My Sounds Select Menu → Fun & Games → My Sounds My Pictures Select Menu → Fun & Games → My Pictures Starting the Web Browser Using the Web BrowserSelect Menu → Web Browser Using the Web menu options Bookmarking a Web site Searching for a Web siteGoing to a bookmarked site Checking Net alerts Select Menu → Settings → Convenience → Web PromptChanging the Web prompt Index Numerics Icons InBox Redialing a number Resetting the phoneLLL TTY/TDD Unlocking the phone