Insignia 12 Megapixel Camera

Transferring files to a computer

Troubleshooting

You can transfer photos and video files to your computer.

To transfer files to a computer:

1Connect the camera to a camera using the supplied USB cable.

Problem

Camera does not turn on

Camera turns off automatically

LCD turns blank

Empty battery icon is displayed on the LCD, then the camera turns off.

LCD screen displays “No image”

LCD screen displays “Not available for this file”

LCD screen displays “Memory full”

LCD screen displays “Card locked”

LCD screen displays “Copy error”

The lens does not retract

Cause and/or Action

The batteries may be exhausted. Charge or replace the batteries.

Press any button except POWER button to turn on the camera.

Press any button except POWER to turn on the LCD.

Batteries are exhausted. Replace or recharge the batteries.

No images have been stored in the memory media currently in use.

The image file format stored on a memory card may not be supported.

Function is only available for specific file types. File format is not supported.

Memory card is full. Replace the memory card with a new one or delete unnecessary files.

The memory card is protected. Remove the card and slide the write-protect switch to its unlocked position.

The memory card is protected. Remove the card and slide the write-protect switch to its unlocked position.

The memory card is full. Replace card or delete unnecessary files.

Do not force the lens to go back. The type of the batteries used may be incorrect or the battery power level is too low. Replace the batteries or charge the batteries (if using rechargeables) before using your camera.

2Turn on the camera. The computer detects the connection. Your camera's internal memory and memory card display as removable drives in the file manager. No image is displayed on the LCD.

Caution

Connecting your camera to a computer using the USB connector will not recharge your camera's batteries or enhance battery life. Make sure that you disconnect your camera from the computer and power down your camera when you are finished transferring files to your computer.

Note

You can also use a card reader to access the memory card contents of your camera.

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