DVBT-C30BUSER MANUAL

TROUBLE SHOOTING

Most of the troubleshooting issues can be easily solved. The common cases and their respective solutions are listed in the table below. If the problem persists, please contact the Technical support.

Problem

Possible Reason

Solution

 

 

 

 

The battery is totally

Change the battery

 

discharged.

 

 

 

 

 

 

The power adapter is not

Check whether the connector of the

 

power adapter is completely plugged into

 

plugged properly.

No video, no audio.

the power jack of the device.

 

 

 

 

The device is not powered

Slide [POWER SWITCH] to “ON” position.

 

on.

 

 

 

 

 

 

The program table is empty.

Perform “Auto Search” to discover the

 

available channels.

 

 

 

 

 

 

The number of available

 

 

channels is limited due to

 

 

the local broadcasting

Perform “Auto Search” to rescan all the

 

system. The available

channels.

In DVB-T mode, the

channels can vary

 

depending on the area.

 

number of DVB-T

 

 

 

 

Use the external antenna to increase the

channels is not as

 

The signal quality of some

reception sensitivity. For indoor use,

much as expected.

TV channels is too low.

place the antenna close to a window and

 

 

 

place it on high point.

 

Some TV channels are not

Only the locally free broadcasted

 

channels can be viewed. They can differ

 

available.

 

depending on the area.

 

 

 

 

Use the external antenna to increase the

In DVB-T mode, all

Some TV channels signal

reception sensitivity. For indoor use,

of the channels

quality is too low.

place the antenna close to a window and

show “no signal or

 

place it on high point.

random mosaic

 

Check your country DVB-T coverage map.

tiles appear on the

No DVB-T service is provided

It is not possible to watch digital

display.”

in the area.

TV/listen to digital radio in non-covered

 

 

areas.

 

 

 

 

The audio volume is too low.

Press [VOL+] button to raise the volume.

 

 

 

There is no sound

The earphones are not

Check if the earphone plug is clean and

connected properly.

well inserted.

output.

 

 

The device is located close

Move the device to another location and

 

 

to strong magnetic field.

use it again.

 

 

 

 

 

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Laser DVBT-C30B user manual Trouble Shooting