Laser DVBT-ST35 user manual Trouble Shooting Q & a

Trouble Shooting Q & A

Most of the troubleshooting issues can be easily solved. The common cases and the respective solutions are listed in the table below. If the problem is not listed or not shown, please contact technical support.

Problem	Possible reason	Solution
	The Batteries are totally discharged.	Replace batteries with new ones
No Picture,	The power cable is properly	Check the power lead connection.
	connected to the device.	Confirm that the adaptor has power.
No Audio
	The Device is not switched on.	Slide the “Power Switch” to the “ON”
		position.
	The number of available channels is	Perform “Auto Search” or “Manual
	limited to the number of channels	Search” to rescan all channels.
	broadcast in a given area.
The number of DVB-T	The signal quality of some channels	Use the external antenna to increase
	is too low	the reception sensitivity. For Indoor
channels is not was
		use, place the antenna on a high point
expected
		close to a window.
	Some TV channels are not available	Only the locally broadcast channels
		can be viewed. They can differ from
		area to area.
	Some TV channels signal quality	Use the external antenna to increase
	is too low.	the reception sensitivity. For Indoor
All channels show		use, place the antenna on a high point
“No Signal” or random		close to a window
mosaic tiles appear	Wrong antenna is used	Use only the external antenna provided
on the display.
		with this device
	No DVB-T service is provided in the area	Check the DVB-T coverage in your area.
	The volume is too low	Click the “VOL +” button to raise the
The video is fine		volume
but there is no sound	The audio is muted	Click the “MUTE” button to disable the
		mute function.
The power LED is	The battery power is too low	Connect the TV to an external power
flashing.		source or replace the batteries

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