Troubleshooting & FAQ

I hear crackling noises

Bluetooth is a radio technology which means it is sensitive to objects between the headset and the device it is connected to.. You should be able to have up to 10 metres (33 feet) of distance between the headset and the connected device when there are no major objects in the way (walls, etc..)..

I cannot hear the phone call in the headset

Increase the volume on the Jabra BT3030..

Make sure your phone is connected to the headset by tapping the Answer/End button..

Ensure that the headset is paired to your phone..

Make sure your phone is connected to the headset in the phone’s menu or by tapping the Answer/End button on the Jabra BT3030..

I have pairing problems

You may have deleted your pairing connection in your mobile phone –follow the pairing instructions in section ‘Pairing your headset with your phone ‘..

I cannot use Reject call, Call on hold, Redial or Voice dialling

These features are dependent on your phone supporting them, please consult your phone’s manual for details..

I cannot hear music in the headset

Increase the volume on your device..

Ensure that the headset is paired to your Bluetooth enabled device..

Make sure that the Jabra BT3030 is charged..

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Jabra BT3030 Bluetooth headset

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Lennox Hearth BT3030 user manual Troubleshooting & FAQ, Hear crackling noises, Cannot hear the phone call in the headset