TROUBLESHOOTING
CATALYST SUBSTRATE CRACKING
1.Normal operation, as long as combustor re- mains intact. If cracking causes large pieces to fall out, replace combustor.
2.Mishandling or abuse. Handle with care.
3.Warped housing (see Overfiring Damage on this page).
CATALYST SUBSTRATE
1.Extreme thermal shock. Combustor is being worked too hard.
2.Excessive draft. Correct installation (see Draft Requirements, page 9).
CATALYST PEELING
Extreme Temperatures (over-firing) at combustor sur- face can cause the catalyst to peel. Some minor peeling does not affect function. Severe peeling would close cell openings and cause a plugging problem. If peeling is severe, replace combustor. Do not overfire appliance. See Overfiring Damage on this page.
TAR AND LIQUID CREOSOTE LEAKING FROM METAL FLUE JOINTS
1.No chimney cap on chimney. Install cap.
2.Metal flue assembled improperly. Top flue sec- tions should be inserted into lower flue sec- tions.
DENCE SMOKE LEAVING CHIMNEY
1.Water vapor (on cold still days water vapor may be mistaken for smoke). Water vapor is normal and should be of little concern.
2.Wet, pitchy woods being burned. Burn dry seasoned wood only.
3.Bypass in open position. Close bypass.
4.Combustor not functioning. See Catalyst Replace- ment, page 18.
OVERFIRING DAMAGE
If the heater or chimney connector glows, the appliance is overfiring. Other symptoms may include: Cracking, warping or burning out of components, catalytic combustor may dete- riorate, stove glass may develop a haze which will not come off with cleaning, catalytic combustor housing grate may crumble, etc. Overfiring of a stove is a condition where ex- cessive temperatures are reached, beyond the design capa- bilities of the appliance. The damage that occurs from over- firing is not covered under the manufacturers limited war- ranty. The following are a few conditions that should be evaluated and (corrected if necessary) if an overfiring condi- tion is suspected:
Overfiring Caused From Improper Installation
The venting system must satisfy the draft Requirements of the appliance. The appliance is merely one component of a larger system. The other equally important component is the venting system, which is necessary for achieving the required flow of combustion air to the fire chamber and for safely re- moving unwanted combustion byproducts from the appli- ance. If the venting system’s design does not promote these ends, the system may not function properly, which may cre- ate performance problems as well as may be a safety haz- ard. To ensure that all installation requirements have been met as outlined in the installation manual. The chimney should be clean and in good repair. A draft test should be performed to determine if the draft requirements of the appli- ance are being met. A draft gauge should read between .05 and .07 inches water column (W.C.I.). Excessive draft
(above .07 W.C.I.) will allow too much combustion air to be pulled into the firebox, which results in hotter burns. Too little
draft (below .05 W.C.I.) will not allow enough combustion air delivery to maintain a fire well or cause performance prob- lems such as smoking (this may result in improper operation of appliance, i.e. will not maintain fire well unless catalytic bypass is left open, or with fuel door left open (see following -
Overfiring Caused From Improper Operation).
Overfiring Caused From Improper Operation
Operate this stove only as outlined in this manual. Never burn the stove with the fuel door open or ajar. Do not operate this stove with the air intake control in the "open" position for ex- tended periods (this wastes fuel and can cause dangerous overfiring conditions). NEVER leave the stove unattended on high settings.
Overfiring Caused From Improper Maintenance
Strictly adhere to all maintenance requirements at fre- quent intervals as prescribed in this manual including cleaning of flue and stove. Should the fuel door or glass gaskets become frayed, worn or damaged, they should be replaced with same size and type as original.
Overfiring Caused From Improper Fuel
This appliance is approved for use with natural dry well sea- soned wood only (consult your dealer for approved fuels in your area). Do not burn garbage, particleboard scraps, or pressed logs using bonding agents because they can produce conditions that will deteriorate metal. Do not overload or use kindling wood or mill ends as primary fuel as this may cause overfiring. If any of the stove body seams are found loose or damaged, the seams should be cleaned with a wire brush then resealed with furnace cement (this needs to be done annually, see
Stove Seams, page 18).
