Sony Ericsson Z310a manual Troubleshooting

Z310a_UG_P1C_AE.book Page 58 Wednesday, June 27, 6:06

Troubleshooting

Some problems require you to call your service provider, but you can correct most problems yourself. Before taking your cell phone in for repair, copy your saved content and information to another device, as it may be lost during repair. For more support go to www.sonyericsson.com/support.

Some menu options appear in gray

A service is not activated or your subscription does not support the function. Contact your network operator.

The cell phone is working slowly

Delete unwanted content and then restart the cell phone.

No indication of charging

The battery is empty or has not been used for a long time. It may take up to 30 minutes before the battery icon appears on the screen.

The cell phone cannot be turned on

The battery is discharged % 12 To charge the battery.

Charging a non-Sony Ericsson battery

%67 Battery.

The wrong menu language is shown

%17 To change the phone language.

Master reset

Delete your settings and the content you have added/ edited.

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