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Lenovo 10AF0005US, 10AD0006US, 10AC0011US manual Audio problems, No audio in Windows

Models: 10AD0006US 10AC0011US 10AF0005US

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If the symptom your computer is experiencing occurred immediately after you installed a new hardware option or new software, do the following before referring to the troubleshooting information:

1.Remove the new hardware option or software. If you must remove the computer cover to remove a hardware option, make sure you review and follow the electrical safety information provided with your computer. For your safety, do not operate the computer with the cover removed.

2.Run the diagnostic program to ensure your computer is operating correctly.

3.Reinstall the new hardware option or software following the manufacturer's instructions.

Select the problem your computer is experiencing from the following list:

•“Audio problems” on page 97

•“CD problems” on page 98

•“DVD problems” on page 99

•“Intermittent problems” on page 101

•“Keyboard, mouse, or pointing device problems” on page 101

•“Monitor problems” on page 103

•“Networking problems” on page 105

•“Option problems” on page 107

•“Performance and lockup problems” on page 108

•“Printer problems” on page 110

•“Serial connector problems” on page 110

•“Software problems” on page 111

•“USB problems” on page 112

Audio problems

Select your symptom from the following list:

•“No audio in Windows” on page 97

•“An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted into a drive” on page 98

•“Sound comes from one external speaker only” on page 98

•“No audio in DOS applications or games” on page 98

No audio in Windows

Symptom: No audio in Windows

Actions:

•If you are using powered external speakers that have an On/Off control, verify that the On/Off control is set to the On position and the speaker power cable is connected to a properly grounded, functional ac electrical outlet.

•If your external speakers have a volume control, verify that the volume control is not set too low.

•Double-click the speaker icon in the Windows notification area. A master volume-control window opens. Verify that the Mute settings are not checked and none of the volume settings is set too low.

•Some models have a front audio panel you can use to adjust volume. If you have a front audio panel, verify that the volume is not set too low.

•Verify that your external speakers (and headphones, if used) are connected to the correct audio connector on the computer. Most speaker cables are color-coded to match the connector.

Chapter 10. Troubleshooting and diagnostics 97

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Lenovo 10AF0005US, 10AD0006US, 10AC0011US manual Audio problems, No audio in Windows
Page 108 Page 110

10AD0006US, 10AC0011US, 10AF0005US specifications

Lenovo has consistently been a leader in the technology sector, and its latest offerings, including the Lenovo 10AF0005US, 10AC0011US, and 10AD0006US models, showcase the brand's commitment to innovation and user-centric design. Each of these products presents unique characteristics targeted toward specific needs, from education and business environments to casual users.

The Lenovo 10AF0005US is designed primarily for educational purposes, making it a fantastic option for students and teachers alike. It features a robust build to withstand the rigors of daily use and transport. Its 11.6-inch display offers a comfortable viewing experience with 1366 x 768 resolution, perfect for reading e-books or watching educational videos. This model is powered by an AMD processor and includes 4GB of RAM, providing sufficient power for multitasking and running educational applications. With a 64GB eMMC storage, it ensures quick access to files while maintaining all-day battery life, allowing users to engage with content from morning until evening without frequent recharges.

The Lenovo 10AC0011US focuses on versatility, tailored for both work and play. This Chromebook features a 14-inch full HD display, providing crisp and vibrant visuals. The Intel Celeron processor ensures smooth performance for web browsing and productivity tasks, while the 4GB of RAM supports multitasking for various applications. Its impressive 64GB of storage allows users to keep essential files readily accessible. One of the standout features is its 360-degree hinge, enabling users to switch seamlessly between laptop and tablet modes, enhancing productivity and creativity. With fast connectivity options, including USB-C and HDMI ports, this model caters to modern connectivity needs.

Finally, the Lenovo 10AD0006US stands as a solid choice for business professionals. It features a sleek and professional design with a slightly larger 15.6-inch full HD display offering wider viewing angles and more screen real estate for productivity tasks. Powered by an Intel Core processor and equipped with up to 8GB RAM, this model is highly capable of handling demanding applications and multitasking. The generous 128GB SSD ensures quick boot times and ample space for files. Additionally, its advanced security features, including a fingerprint reader, provide an extra layer of protection for sensitive data, making it ideal for business settings.

In summary, the Lenovo 10AF0005US, 10AC0011US, and 10AD0006US, each offer unique strengths tailored to various user needs, ranging from education to business. Their powerful processors, versatile designs, and comprehensive security features position these devices as formidable competitors in their respective markets, ensuring users have the right tools to succeed in their endeavors.