Access troubleshooting and support information for your computer model and other supported products.

Find the service and support phone numbers for your country or region.

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Lenovo Support Web site

Technical support information is available on the Lenovo Support Web site at:

http://www.lenovo.com/support

This Web site is updated with the latest support information such as the following:

Drivers and software

Diagnostic solutions

Product and service warranty

Product and parts details

User guides and manuals

Knowledge base and frequently asked questions

Help and service

This section contains information about obtaining help and service.

Using the documentation and diagnostic program

If you experience a problem with your computer, see Chapter 10 “Troubleshooting and diagnostics” on page 95. For information on additional resources to help you troubleshoot your computer problem, see “Information resources” on page 113.

If you suspect a software problem, see the documentation that comes with the operating system or software program, including readme files and online help.

Most computers come with a diagnostic program that help you identify hardware problems.

You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at:

http://www.lenovo.com/support

Calling for service

During the warranty period, you can get help and information by telephone through the Customer Support Center.

The following services are available during the warranty period:

Problem determination - Trained service personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem.

Hardware repair - If the problem is caused by hardware under warranty, trained service personnel are available to provide the applicable level of service.

Engineering Change management - There might be changes that are required after a product has been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your hardware available.

These items are not covered by the warranty:

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Lenovo 10AD0006US, 10AF0005US Lenovo Support Web site, Help and service, Using the documentation and diagnostic program

10AD0006US, 10AC0011US, 10AF0005US specifications

Lenovo has consistently been a leader in the technology sector, and its latest offerings, including the Lenovo 10AF0005US, 10AC0011US, and 10AD0006US models, showcase the brand's commitment to innovation and user-centric design. Each of these products presents unique characteristics targeted toward specific needs, from education and business environments to casual users.

The Lenovo 10AF0005US is designed primarily for educational purposes, making it a fantastic option for students and teachers alike. It features a robust build to withstand the rigors of daily use and transport. Its 11.6-inch display offers a comfortable viewing experience with 1366 x 768 resolution, perfect for reading e-books or watching educational videos. This model is powered by an AMD processor and includes 4GB of RAM, providing sufficient power for multitasking and running educational applications. With a 64GB eMMC storage, it ensures quick access to files while maintaining all-day battery life, allowing users to engage with content from morning until evening without frequent recharges.

The Lenovo 10AC0011US focuses on versatility, tailored for both work and play. This Chromebook features a 14-inch full HD display, providing crisp and vibrant visuals. The Intel Celeron processor ensures smooth performance for web browsing and productivity tasks, while the 4GB of RAM supports multitasking for various applications. Its impressive 64GB of storage allows users to keep essential files readily accessible. One of the standout features is its 360-degree hinge, enabling users to switch seamlessly between laptop and tablet modes, enhancing productivity and creativity. With fast connectivity options, including USB-C and HDMI ports, this model caters to modern connectivity needs.

Finally, the Lenovo 10AD0006US stands as a solid choice for business professionals. It features a sleek and professional design with a slightly larger 15.6-inch full HD display offering wider viewing angles and more screen real estate for productivity tasks. Powered by an Intel Core processor and equipped with up to 8GB RAM, this model is highly capable of handling demanding applications and multitasking. The generous 128GB SSD ensures quick boot times and ample space for files. Additionally, its advanced security features, including a fingerprint reader, provide an extra layer of protection for sensitive data, making it ideal for business settings.

In summary, the Lenovo 10AF0005US, 10AC0011US, and 10AD0006US, each offer unique strengths tailored to various user needs, ranging from education to business. Their powerful processors, versatile designs, and comprehensive security features position these devices as formidable competitors in their respective markets, ensuring users have the right tools to succeed in their endeavors.