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Lenovo 2117EKU manual ThinkCentre Edge User Guide

Models: 2117EKU

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•If you are using other Windows operating system rather than Windows 7 and Windows 8, go to http://www.lenovo.com/diags for the latest information on diagnostics for your computer.

To run the Lenovo Solution Center program, see “Lenovo programs” on page 4.

For additional information, refer to the Lenovo Solution Center help system.

Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files. You will need the log files when you speak to a Lenovo technical support representative.

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Lenovo 2117EKU manual ThinkCentre Edge User Guide

Contents

Machine Types 2117 and ThinkCentre Edge User GuideSecond Edition September Copyright Lenovo Chapter 2. Using your computer ContentsImportant safety information Chapter 5. Installing or replacingUsing the documentation and diagnostic ii ThinkCentre Edge User GuideIndex Copyright Lenovoiv ThinkCentre Edge User Guide Static electricity prevention Important safety informationService and upgrades Hazardous moving parts. Keep fingers and other body parts awayPower cords and power adapters Extension cords and related devicesExternal devices Plugs and outletsHeat and product ventilation Modem safety information Operating environmentLaser compliance statement Power supply statementCleaning and maintenance DANGERx ThinkCentre Edge User Guide System management features FeaturesChapter 1. Product overview MicroprocessorInput/Output I/O features ExpansionPreinstalled software programs Power supplySecurity features Preinstalled operating systemAccessing Lenovo programs on the Windows 7 operating system SpecificationsLenovo programs Table 1. Programs in the Lenovo ThinkVantage Tools program Accessing Lenovo programs from the Lenovo ThinkVantage Tools programAccessing Lenovo programs from Control Panel Table 2. Programs in Control PanelCommunications Utility Accessing Lenovo programs on the Windows 8 operating systemAn introduction to Lenovo programs Fingerprint SoftwarePassword Manager Lenovo SettingsLenovo Solution Center Power ManagerSystem Update LocationsView Management Utility Integrated microphone Integrated camera indicator Figure 1. Front connector, control, and indicator locationsIntegrated camera Power switch Connector Figure 2. Rear connector locationsDescription Adjusting the frame stand Figure 4. Machine type and model label Machine type and model labelThe following is a sample of the machine type and model label Machine Type Model NumberAccessing Control Panel on the Windows 8 operating system Chapter 2. Using your computerFrequently asked questions Where are my recovery discs?Using the blue ThinkVantage button Using the keyboardUsing Windows shortcut keys Using a fingerprint readerSetting the volume from the desktop Using the wheel mouseAdjusting audio About your computer audioHandling and storing CD and DVD media Setting the volume from Control PanelUsing CDs and DVDs 2. In the Sound section, click Adjust system volumePlaying a CD or DVD Recording a CD or DVD18 ThinkCentre Edge User Guide Arranging your workspace Accessibility and comfortChapter 3. You and your computer ComfortAir circulation Glare and lightingElectrical outlets and cable lengths Registering your computer Voltage-selection switchMoving your computer to another country or region Replacement power cords For power cord information and part numbers, go toSecurity features Chapter 4. SecurityAttaching an integrated cable lock Using passwordsBIOS passwords Figure 5. Integrated cable lockUsing and understanding firewalls Windows passwordsConfiguring the fingerprint reader Protecting data against viruses26 ThinkCentre Edge User Guide Installing external options Chapter 5. Installing or replacing hardwareInstalling or replacing hardware Handling static-sensitive devicesRemoving and reinstalling the system stand hinge cover Removing and reinstalling the system stand Figure 8. Removing the system stand Figure 9. Reinstalling the system stand30 ThinkCentre Edge User Guide Replacing the keyboard or mouse Obtaining device drivers32 ThinkCentre Edge User Guide Recovery information for the Windows 7 operating system Chapter 6. Recovery informationCreating and using recovery media Using recovery media Performing backup and recovery operationsCreating recovery media Performing a backup operationPerforming a recovery operation Using the Rescue and Recovery workspace3. Click the Restore your system from a backup icon Using a rescue medium Creating and using a rescue mediumCreating a rescue medium Reinstalling preinstalled applications Reinstalling preinstalled applications and device driversReinstalling preinstalled device drivers Solving recovery problems Reinstalling software programsReinstalling device drivers 38 ThinkCentre Edge User GuideRefreshing your computer Recovery information for the Windows 8 operating systemResetting your computer to the factory default settings Advanced startup options40 ThinkCentre Edge User Guide Viewing and changing settings Chapter 7. Using the Setup Utility programStarting the Setup Utility program Using passwordsAdministrator Password Password considerationsPower-On Password Hard Disk PasswordSelecting a temporary startup device Enabling or disabling a deviceSelecting a startup device Selecting or changing the startup device sequenceSmart performance choices Enabling ErP compliance modeBetter Acoustic Performance default choice Better Thermal Performance Exiting the Setup Utility program 46 ThinkCentre Edge User Guide Updating flashing the BIOS from a disc Using system programsChapter 8. Updating system programs Updating flashing the BIOS from your operating system 2. Click Download Drivers & Software 3. Click Use Quick PathGetting the latest device drivers for your computer Chapter 9. Preventing problemsKeeping your computer current Updating your operating systemCleaning and maintenance Using System UpdateBasics “Basics” on page “Cleaning your computer” on page “Computer” on pageKeyboard Cleaning your computerComputer Optical mouseMoving your computer Good maintenance practicesCleaning a glass-screen surface Chapter 10. Troubleshooting and diagnostics Basic troubleshootingTroubleshooting procedure TroubleshootingAudio problems No audio in WindowsSound comes from one external speaker only CD problemsNo audio in DOS applications or games A CD or DVD does not work DVD problemsBlack screen instead of DVD video Playback is very slow or choppy DVD movie will not playNo audio or intermittent audio while playing DVD movie Invalid disc or no disc found messageAll or some keys on the keyboard do not work Intermittent problemsKeyboard, mouse, or pointing device problems 1. Click Start Control Panel 2. Click Hardware and SoundThe pointer on the screen does not move smoothly with the mouse The wireless keyboard does not workThe mouse or pointing device does not work The fingerprint reader does not workWrong characters appear on the screen Monitor problemsThe image appears to be flickering Networking problems The image is discolored1. Click Start Control Panel 2. Click Hardware and Sound Ethernet problemsYour computer cannot connect to the network 2. Click Hardware and SoundA wireless WAN problem A wireless LAN problemThe Wake on LAN feature is not working An option that was just installed does not work Option problemsBluetooth problems An option that previously worked does not work now3. Click Disk Cleanup Performance and lockup problemsInsufficient free hard disk drive space 2. Click Programs 3. Click Turn Windows features on or off6. In the Programs and Features area, click the Clean up button Printer problemsExcessive number of fragmented files 2. Click Start ComputerWhen using a sort feature, dates do not sort in the correct order Serial port problemsSoftware problems Software does not work as expectedUSB problems Lenovo Solution Center70 ThinkCentre Edge User Guide Information resources Chapter 11. Getting information, help, and serviceSafety and Warranty Lenovo ThinkVantage ToolsCalling for service Help and serviceUsing the documentation and diagnostic program Lenovo Support Web siteUsing other services Purchasing additional services74 ThinkCentre Edge User Guide Lenovo United States, Inc 1009 Think Place - Building One Appendix A. NoticesMorrisville, NC U.S.A Attention Lenovo Director of Licensing Trademarks Electronic emissions notices Appendix B. Regulatory informationExport classification notice Federal Communications Commission Declaration of ConformityGerman Class B compliance statement Deutschsprachiger EU Hinweis DeutschlandJapanese VCCI Class B statement Additional regulatory informationLenovo product service information for Taiwan Keyboard and mouse compliance statement for Taiwan80 ThinkCentre Edge User Guide Important WEEE information Appendix C. WEEE and recycling informationRecycling information Declarações de Reciclagem no Brasil Battery recycling information for TaiwanRecycling information for Brazil Descarte de um Produto Lenovo Fora de UsoBattery recycling information for the European Union Appendix C. WEEE and recycling information84 ThinkCentre Edge User Guide China RoHS Turkish RoHS Appendix D. Restriction of Hazardous Substances Directive RoHSUkraine RoHS India RoHS RoHS compliant as per E-Waste Management & Handling RulesAppendix E. ENERGY STAR model information 88 ThinkCentre Edge User Guide Index Page