An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted into a CD drive

Symptom: An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted into a CD drive.

Actions:

•If you have multiple CD or DVD drives installed (or a combination of CD and DVD drives), try inserting the disc into the other drive. In some cases, only one of the drives is connected to the audio subsystem.

•If you are using the Windows 7 operating system, follow the action for “A CD or DVD does not work” on page 57.

If this does not correct the problem, follow the action for “A CD or DVD does not work” on page 57.

A CD or DVD does not work

Symptom: A CD or DVD does not work.

Actions:

•Verify that the disc is inserted correctly, with its label up.

•Make sure that the disc you are using is clean. To remove dust or fingerprints, wipe the disc clean with a soft cloth from the center to the outside. Wiping a disc in a circular motion might cause loss of data.

•Verify that the disc you are using is not scratched or damaged. Try inserting another disc that you know is good. If you cannot read from a known-good disc, you might have a problem with your CD or DVD drive or the cabling to your CD or DVD drive. Make sure that the power cable and signal cable are securely connected to the drive.

Unable to use a startable (bootable) recovery medium, such as the Product Recovery CD, to start your computer

Symptom: Unable to use a startable (bootable) recovery medium, such as the Product Recovery CD, to start your computer.

Action: Make sure that the CD or DVD drive is in the startup sequence before the hard disk drive. Refer to your “Selecting or changing the startup device sequence” on page 43 for information on viewing and changing the startup sequence. Note that on some models the startup sequence is permanently set and cannot be changed.

If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 71.

DVD problems

Select your symptom from the following list:

•“Black screen instead of DVD video” on page 57

•“DVD movie will not play” on page 58

•“No audio or intermittent audio while playing DVD movie” on page 58

•“Playback is very slow or choppy” on page 58

•“Invalid disc or no disc found message” on page 58

Black screen instead of DVD video

Symptom: Black screen instead of DVD video

Chapter 10. Troubleshooting and diagnostics 57

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Lenovo 2117EKU manual DVD problems, CD or DVD does not work, Black screen instead of DVD video
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2117EKU specifications

The Lenovo 2117EKU is a versatile and robust laptop designed to cater to the needs of both professionals and casual users. This device is notable for its sleek design and impressive performance, making it suitable for a wide array of tasks from everyday computing to more demanding applications.

One of the standout features of the Lenovo 2117EKU is its processor. It is equipped with an efficient and powerful Intel Core processor, providing users with a seamless experience whether they are multitasking, streaming videos, or engaging in heavier applications like graphic design or software development. The integration of Intel’s latest technology ensures that the laptop can handle modern software demands while maintaining energy efficiency.

Another key characteristic of the Lenovo 2117EKU is its display. The laptop boasts a vibrant high-definition screen that delivers crisp visuals and vivid colors. This makes it particularly appealing for media consumption, whether for watching movies or working on photo editing projects. The anti-glare technology integrated into the display also enhances visibility in various lighting conditions, reducing eye strain during extended use.

In terms of memory and storage, the Lenovo 2117EKU offers ample options. With configurations supporting substantial RAM capacity, users can enjoy improved performance during heavy multitasking. Furthermore, the options for solid-state drives (SSD) provide faster loading times and improved overall system responsiveness compared to traditional hard drives.

The connectivity options on the Lenovo 2117EKU are also noteworthy. It includes multiple USB ports, HDMI outputs, and a headphone jack, facilitating easy connections to various devices and peripherals. Wireless connectivity is supported through the inclusion of Wi-Fi and Bluetooth capabilities, ensuring users remain connected to the internet and other devices without any hassle.

Additionally, the Lenovo 2117EKU emphasizes security with features such as a fingerprint reader and hardware encryption options, providing users peace of mind regarding data protection. This laptop is built with durability in mind, featuring a robust chassis that meets military-grade specifications for reliability.

In summary, the Lenovo 2117EKU stands out with its strong performance, stunning display, extensive connectivity options, and solid security features. These attributes make it an ideal choice for students, professionals, and anyone in between. Whether for work or entertainment, the Lenovo 2117EKU is crafted to meet diverse user needs while delivering a top-notch computing experience.
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