AFFECTS STATUTORY RIGHTS, INCLUDING RIGHTS OF CONSUMERS UNDER
NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS THAT
CANNOT BE WAIVED OR LIMITED BY CONTRACT.
European Economic Area (EEA)
Customers in the EEA may contact Lenovo at the following address: Lenovo Warranty &
Service Quality Dept., PO Box 19547, Inverkip Road, Greenock, Scotland PA16 9WX. Service
under this warranty for Lenovo hardware products purchased in EEA countries may be
obtained in any EEA country in which the product has been announced and made available
by Lenovo.
This Lenovo Limited Warranty is available in other languages at http://www.lenovo.com/
warranty.
Warranty Information
The warranty period may vary by country or region and is specified in Appendix A of the
Service and Troubleshooting Guide that came with your computer.
If required, your Service Provider will provide repair or exchange service depending on the
type of warranty service specified for your product and the available service. Scheduling of
service will depend upon the time of your call, parts availability, and other factors.
A warranty period of 3 years on parts and 1 year on labor means that Lenovo provides
warranty service without charge for:
a. parts and labor during the first year of the warranty period (or a longer period as required
by law); and
b. parts only, on an exchange basis, in the second and third years of the warranty period.
Your Service Provider will charge you for any labor provided in performance of the repair or
replacement(s) in the second and third year of warranty period.
Types of Warranty Service
1. Customer Replaceable Unit (″CRU″) Service
Under CRU Service, your Service Provider will ship CRUs to you for you to install. Most
CRUs are easy to install whereas others may require some technical skill and tools. CRU
information and replacement instructions are shipped with your product and are available
from Lenovo at any time upon request. You may request that a Service Provider install some
CRUs under one of the other types of warranty service designated for your product.
Installation of external CRUs (such as mice, keyboards, or monitors) is your responsibility.
Lenovo specifies in the materials shipped with a replacement CRU whether the defective CRU
must be returned. When return is required, 1) return instructions, a prepaid return shipping
label, and a container are included with the replacement CRU, and 2) you may be charged for