Lenovo 3000 Guarantee supplement for Mexico, 24

the replacement CRU if your Service Provider does not receive the defective CRU within

thirty (30) days of your receipt of the replacement.

2. On-site Service

Under On-Site Service, your Service Provider will either repair or exchange the product at

your location. You must provide a suitable working area to allow disassembly and reassembly

of the Lenovo product. For some products, certain repairs may require your Service Provider

to send the product to a designated service center.

3. Courier or Depot Service

Under Courier or Depot Service, your product will be repaired or exchanged at a designated

service center, with shipping arranged by your Service Provider. You are responsible for

disconnecting the product. A shipping container will be provided to you for you to return

your product to a designated service center. A courier will pick up your product and deliver it

to the designated service center. Following its repair or exchange, the service center will

arrange the return delivery of the product to you.

4. Customer Carry-In or Mail-In Service

Under Customer Carry-In or Mail-In Service, your product will be repaired or exchanged at a

designated service center, with delivery or shipping arranged by you. You are responsible to

deliver or mail, as your Service Provider specifies, (prepaid unless specified otherwise) the

product suitably packaged to a designated location. After the product has been repaired or

exchanged, it will be made available for your collection. Failure to collect the product may

result in your Service Provider disposing of the product as it sees fit. For Mail-in Service, the

product will be returned to you at Lenovo’s expense, unless your Service Provider specifies

otherwise.

Guarantee supplement for Mexico

This supplement is considered part of Lenovo's Limited Warranty and shall be effective solely

and exclusively for products distributed and commercialized within Territory of the Mexican

United States. In the event of a conflict, the terms of this supplement shall apply.

All software programs preinstalled in the equipment shall only have a thirty- (30) day

guarantee for installation defects from the date of purchase. Lenovo is not responsible for the

information in such software programs and/or any additional software programs installed by

you or installed after purchase of the product.

Services not chargeable to the guarantee shall be charged to the final user, prior an

authorization.

24 Lenovo 3000 Safety and Warranty Guide