2. backup or secure all programs and data contained in the product;
3. provide your Service Provider with all system keys or passwords and sufficient, free, and
safe access to your facilities to permit the terms of this warranty to be fulfilled; and
4. ensure that all information about identified or identifiable individuals (Personal Data) is
deleted from the product or that, with respect to any remaining Personal Data you did not
delete, you are in compliance with all applicable laws.
Use of Personal Information
If you obtain service under this warranty, Lenovo will store, use, and process information
about your warranty issue and your contact information, including name, phone numbers,
address, and e-mail address. Lenovo will use this information to perform service under this
warranty and to improve our business relationship with you, such as to conduct internal
reviews of the efficiency of the warranty service we provide to you. We may contact you to
inquire about your satisfaction regarding our warranty service or to notify you about any
product recalls or safety issues. In accomplishing these purposes, we may transfer your
information to any country where we do business and may provide it to entities acting on our
behalf. We also may disclose it where required by law or legal authorities to do so.
What this Warranty Does not Cover
This warranty does not cover the following:
v uninterrupted or error-free operation of a product; v loss of, or damage to, your data; v any software programs, whether provided with the product or installed subsequently; v failure or damage resulting from misuse, accident, modification, unsuitable physical or
operating environment, natural disasters, power surges, or improper maintenance by you;
v any third party products, including those that Lenovo may procure and provide with or
integrate into the Lenovo product at your request; and
v any technical or other support, such as assistance with how-to questions and those regarding product set-up and installation.This warranty is voided by removal or alteration of identification labels on the product or its
parts.
Limitation of Liability
Lenovo is responsible for loss of, or damage to, your product only while it is 1) in your
Service Provider’s possession or 2) in transit in those cases in which the Service Provider is
responsible for the transportation.
Neither Lenovo nor your Service Provider is responsible for any of your data including
confidential, proprietary, or personal data contained in a product. You should remove and/or
backup all such information from the product prior to its service or return.

Chapter 3. Warranty information 21