•Access troubleshooting and support information for your computer model and other supported products.

•Find the service and support phone numbers for your country or region.

•Find a Service Provider located near you.

Help and service

This section contains information about obtaining help and service.

Using the documentation and diagnostic programs

If you experience a problem with your computer, see Chapter 6 “Troubleshooting and diagnostics” on page 41. For information on additional resources to help you troubleshoot your computer problem, see “Information resources” on page 45.

If you suspect a software problem, see the documentation that comes with the operating system or software program, including readme files and online help.

Most computers come with a set of diagnostic programs that help you identify hardware problems. For instructions on using the diagnostic programs, see “Diagnostic programs” on page 42.

You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at:

http://www.lenovo.com/support

Calling for service

During the warranty period, you can get help and information by telephone through the Customer Support Center.

The following services are available during the warranty period:

•Problem determination - Trained service personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem.

•Hardware repair - If the problem is caused by hardware under warranty, trained service personnel are available to provide the applicable level of service.

•Engineering Change management - There might be changes that are required after a product has been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your hardware available.

These items are not covered by the warranty:

•Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts

•Identification of software problem sources

•Configuration of BIOS as part of an installation or upgrade

•Changes, modifications, or upgrades to device drivers

•Installation and maintenance of network operating systems (NOS)

•Installation and maintenance of application programs

Refer to the ThinkCentre Safety and Warranty Guide that comes with your computer for a complete explanation of warranty terms. You must retain your proof of purchase to obtain warranty service.

For a list of the Lenovo Support phone numbers for your country or region, go to http://www.lenovo.com/support/phone or refer to the ThinkCentre Safety and Warranty Guide that comes with your computer.

Chapter 7. Getting information, help, and service 47

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Lenovo 3307, 3034, 6667, 5092, 5226 Help and service, Using the documentation and diagnostic programs, Calling for service
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3244, 3131, 3257, 3142, 3307 specifications

Lenovo has always been a frontrunner in the computing industry, and their latest line of devices, including models 5226, 3557, 3131, 3257, and 3244, showcases their commitment to innovation, performance, and user-centric design. Each model is tailored to meet varying needs ranging from business professionals to casual users seeking reliable computing solutions.

The Lenovo 5226 is engineered with business users in mind. Its sleek design integrates powerful processing capabilities with security features like a fingerprint reader and TPM 2.0 for enhanced data protection. Equipped with the latest Intel Core processors, the 5226 ensures efficient performance, making multitasking seamless. Additionally, the display quality is top-notch, featuring a high-resolution screen that delivers vivid colors and sharp details, ideal for presentations and video conferencing.

Next, the Lenovo 3557 combines portability with functionality. Weighing less than its peers, this model is perfect for users on the go. The efficient battery life allows for extended use without needing a recharge, making it a suitable choice for students and professionals alike. The 3557 also features Lenovo's proprietary Rapid Charge technology, enabling quick recharges when time is of the essence.

The 3131 model stands out with its robust build and durability. Designed to withstand the rigors of daily use, this laptop features a spill-resistant keyboard and reinforced chassis, ensuring it can handle accidental drops or spills. With ample storage options and expansive RAM, it caters to users who require significant data handling, making it an excellent choice for creators and engineers.

For those looking for multimedia capabilities, the Lenovo 3257 brings a tantalizing display experience. With enhanced graphics and an immersive audio system, this model is ideal for entertainment and gaming. The inclusion of HDMI ports and multiple USB 3.0 ports facilitates easy connectivity to external devices, ensuring users can enjoy their favorite media on larger screens without hassle.

Lastly, the Lenovo 3244 focuses on providing value for money without compromising on performance. This model is equipped with a reliable processor and solid-state drive options that ensure quick boot times and fast data access. The energy-efficient design also contributes to longer battery life, making it an ideal choice for budget-conscious users who don’t want to sacrifice performance.

In summary, Lenovo's 5226, 3557, 3131, 3257, and 3244 models offer a diverse range of features that cater to different user requirements. From advanced business functionalities to entertainment options, Lenovo continues to leverage innovative technologies that enhance the overall computing experience.
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