Manuals / Lenovo / Computer Equipment / Personal Computer

Lenovo 7258, 3063, 3285, 6138 Help and service, Using the documentation and diagnostic programs

Models: 7188 6209 7635 7258 7373 9960 6239 7255 6138 8494 7639 9965 7347 3285 3063 3231 75717628 8854 7144 6302 7484 7628 9728

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Help and service

This section contains information about obtaining help and service.

Using the documentation and diagnostic programs

If you experience a problem with your computer, see Chapter 6, “Troubleshooting and diagnostics,” on page 67. For information on additional resources to help you troubleshoot your computer problem, see “Information resources” on page 73.

If you suspect a software problem, see the documentation, including readme files and online help, that comes with the operating system or application program.

Most computers come with a set of diagnostic programs that help you identify hardware problems. For instructions on using the diagnostic programs, see “Diagnostic programs” on page 69.

You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at: http://www.lenovo.com/support

Calling for service

During the warranty period, you can get help and information by telephone through the Customer Support Center.

These services are available during the warranty period:

vProblem determination - Trained personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem.

vHardware repair - If the problem is caused by hardware under warranty, trained service personnel are available to provide the applicable level of service.

vEngineering Change management - There might be changes that are required after a product has been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your hardware available.

These items are not covered by the warranty:

vReplacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts

vIdentification of software problem sources

vConfiguration of BIOS as part of an installation or upgrade

vChanges, modifications, or upgrades to device drivers

vInstallation and maintenance of network operating systems (NOS)

vInstallation and maintenance of application programs

Refer to the safety and warranty information that is provided with your computer for a complete explanation of warranty terms. You must retain your proof of purchase to obtain warranty service.

For a list of service and support phone numbers for your country or region, go to http://www.lenovo.com/support and click Support phone list or refer to the safety and warranty information provided with your computer.

Note: Phone numbers are subject to change without notice. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative.

Chapter 7. Getting information, help, and service 75

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Lenovo 7258, 3063, 3285, 6138, 7347 Help and service, Using the documentation and diagnostic programs, Calling for service
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7188, 6209, 7635, 7258, 7373 specifications

Lenovo has established itself as a key player in the technology sector, known for its innovative solutions and robust product lineup. Among its myriad offerings, the Lenovo 9728, 7628, 7484, 6302, and 7144 stand out due to their remarkable features, advanced technologies, and distinct characteristics that cater to both professional and personal needs.

Starting with the Lenovo 9728, this model is distinguished by its high-performance capabilities, equipped with a powerful processor that ensures seamless multitasking and efficient performance. It comes with a vivid display that enhances visual clarity, making it ideal for graphic-intensive tasks like video editing and gaming. The long-lasting battery life guarantees that users can rely on it for extended periods without worrying about frequent recharging.

Next is the Lenovo 7628, designed with portability in mind. This laptop is lightweight and ultra-slim, making it convenient for users on the go. It features robust connectivity options, including USB-C and HDMI ports, allowing users to connect to various peripherals effortlessly. The Lenovo 7628 also emphasizes security, incorporating features such as a fingerprint reader to ensure that sensitive data remains protected.

Turning to the Lenovo 7484, this model caters to business professionals. It is equipped with advanced collaboration tools, facilitating seamless communication among teams, regardless of location. With a high-definition camera and superior audio technology, video conferencing becomes more effective. The Lenovo 7484 also offers a rugged design, ensuring that it can withstand the rigors of daily travel.

The Lenovo 6302 is another noteworthy model, featuring an impressive display that presents vibrant colors and sharp images, perfect for content consumption. Additionally, it supports stylus input, making it an excellent choice for creatives and designers who appreciate the ability to sketch or take notes directly on the screen.

Finally, the Lenovo 7144 combines performance with sleek aesthetics. This model features a backlit keyboard, enhancing productivity in low-light conditions. With fast charging capabilities and optimized thermal management, the Lenovo 7144 ensures that users can enjoy peak performance without overheating issues.

In conclusion, Lenovo’s offerings, including the 9728, 7628, 7484, 6302, and 7144, showcase a blend of performance, portability, security, and innovative design. These laptops cater to a diverse range of users, providing solutions that meet the demands of modern life while promoting efficiency and creativity.