Lenovo Themonitorworkswhenyouturnonthecomputer,butgoesblankwhenyoustart someapplicationprograms, Theimageappearstobeickering, Theimageisdiscolored

Iftheseactionsdonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”
onpage74forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,
andservice”onpage75.
Themonitorworkswhenyouturnonthecomputer,butgoesblankwhenyoustart
someapplicationprograms
Symptom:Themonitorworkswhenyouturnonthecomputer,butgoesblankwhenyoustartsome
applicationprograms.
Action:
Verifythatthenecessarydevicedriversfortheapplicationprogr amsareinstalled.Refertothedocumentation
fortheaffectedapplicationprogramtoseeifdevicedriversarerequired.
Ifthisactiondonotcorrecttheproblem,runthediagnosticprograms(see“LenovoSolutionCenter”on
page74forinstructions).Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,
andservice”onpage75.
Theimageappearstobeickering
Symptom:Theimageappearstobeickering.
Actions:
•Themonitormightbeoperatinginalow-refreshratedisplaymode.Setthemonitortothehighest,
noninterlacedrefreshratesupportedbyyourmonitorandthevideocontrollerinyourcomputer.
•Themonitormightbeaffectedbyinterferencefromnearbyequipment.Magneticeldsaroundother
devices,suchastransformers,appliances,uorescentlights,andothermonitorsmightbecausingthe
problem.Moveuorescentdesklightingoranyequipmentthatproducesmagneticeldsfartheraway
fromthemonitor.Ifthisdoesnotcorrectthepr oblem,dothefollowing:
1.Turnoffthemonitor.(Movingacolormonitorwhileitisturnedonmightcausescreendiscoloration.)
2.Adjusttheplacementofthemonitorandotherdevicessothattheyareatleast305mm(12inches)
apart.
3.Turnonthemonitor.
•YoucanresettherefreshratethroughyouroperatingsystemControlPanel:
OntheWindows7operatingsystem,clickStart➙ControlPanel➙HardwareandSound➙Adjust
screenresolution➙AdvancedSettings.ThenclicktheMonitortabandselectanewrefreshrate.
OntheWindows8operatingsystem,openControlPanelandclickHardwareandSound➙Adjust
screenresolution➙AdvancedSettings.ThenclicktheMonitortabandselectanewrefreshrate.
•Seeyouroperatingsystemdocumentationorhelpforfurtherinformationonmonitorsettings.
Iftheseactionsdonotcorrecttheproblem,yourmonitormightneedservice.SeeChapter11“Getting
information,help,andservice”onpage75fordetails.
Theimageisdiscolored
Symptom:Theimageisdiscolored.
Action:Themonitormightbeaffectedbyinterferencefromnearbyequipment.Magneticeldsaroundother
devices,suchastransformers,appliances,uorescentlights,andothermonitorsmightbecausingthe
problem.Moveuorescentdesklightingoranyequipmentthatproducesmagneticeldsfurtherawayfrom
themonitor.Ifthisdoesnotcorrecttheproblem,dothefollowing:
1.Turnoffthemonitor.(Movingacolormonitorwhileitisturnedonmightcausescreendiscoloration.)
66ThinkCentreEdgeUserGuide