Most computers come with a set of diagnostic programs that you can use to help you identify hardware problems. For instructions on using the diagnostic programs, see “Diagnostic programs” on page 68.

You can get the latest technical information and download device drivers and updates from the Lenovo Support Web site at: http://www.lenovo.com/support

Calling for service

During the warranty period, you can get help and information by telephone through the Customer Support Center.

The following services are available during the warranty period:

vProblem determination - Trained service personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem.

vHardware repair - If the problem is caused by hardware under warranty, trained service personnel are available to provide the applicable level of service.

vEngineering Change management - There might be changes that are required after a product has been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your hardware available.

The following items are not covered by the warranty:

vReplacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts

vIdentification of software problem sources

vConfiguration of BIOS as part of an installation or upgrade

vChanges, modifications, or upgrades to device drivers

vInstallation and maintenance of network operating systems (NOS)

vInstallation and maintenance of application programs

Refer to the safety and warranty information that is provided with your computer for a complete explanation of warranty terms. You must retain your proof of purchase to obtain warranty service.

For a list of the Lenovo Support phone numbers for your country or region, go to http://www.lenovo.com/support and click Support phone list or refer to the ThinkStation Safety and Warranty Guide that is provided with your computer.

Note: Phone numbers are subject to change without notice. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative.

If possible, be at your computer when you call. Have the following information available:

vMachine type and model

vSerial numbers of your hardware products

vDescription of the problem

vExact wording of any error messages

vHardware and software configuration information

Using other services

If you travel with your computer or relocate it to a country where your desktop or notebook computer machine type is sold, your computer might be eligible for

Chapter 8. Getting information, help, and service 73

Page 81
Image 81
Lenovo 4264, 4271, 4272, 4269, 4265, 4266, 4263 manual Calling for service, Using other services

4263, 4266, 4264, 4265, 4269 specifications

Lenovo has established itself as a leader in the technology sector, offering a range of innovative products tailored for various business and personal needs. Among its notable offerings are the Lenovo 4269, 4265, 4263, 4272, and 4266 models, each distinct yet sharing common traits that reflect Lenovo's commitment to quality, performance, and user experience.

The Lenovo 4269 is known for its robust build and reliability, making it an ideal choice for professionals on the move. It typically features a powerful Intel processor, ample RAM, and a solid-state drive (SSD) that ensures quick boot times and efficient multitasking. The laptop's vibrant display often comes with anti-glare technology, allowing users to work comfortably in various lighting conditions. Enhanced connectivity options and security features such as a fingerprint reader contribute to its appeal.

The Lenovo 4265 model is another strong contender, boasting a sleek design complemented by impressive performance metrics. With a focus on productivity, it integrates advanced battery management technology, allowing extended use without the need for frequent charging. Users can benefit from its high-definition webcam, which enhances video conferencing experiences—a critical feature in today's remote working landscape.

The Lenovo 4263 focuses on versatility and portability. It often incorporates a 2-in-1 design, allowing it to transform from a laptop into a tablet seamlessly. This adaptability makes it perfect for creative professionals who require flexibility in their devices. Additionally, its touchscreen interface enhances interaction, making it easier to navigate applications with precision.

The Lenovo 4272 is designed with gamers in mind. It typically hosts a dedicated graphics card, which supports high-resolution gaming and multimedia applications. Enhanced cooling systems assure optimal performance during intense gaming sessions, while customizable keyboard backlighting offers a personal touch for users.

Lastly, the Lenovo 4266 stands out with its emphasis on business solutions. It features advanced enterprise-level security features to protect sensitive data, coupled with performance specifications designed to handle demanding business applications.

In summary, the Lenovo 4269, 4265, 4263, 4272, and 4266 models showcase Lenovo's dedication to combining technology with user-centric design. Each model caters to specific needs—be it mobility, productivity, versatility, gaming, or business applications—ensuring that users find a machine that aligns perfectly with their requirements. Lenovo continues to innovate and evolve, setting benchmarks in the laptop market.