•If the power indicator is in blinking, press the power button to resume from the sleep mode.

•Press Fn+F2 to confirm whether the LCD screen has been turned off.

If the problem persist, follow the solution to “The screen is unreadable or distorted.” on page 57.

The screen is unreadable or distorted.

Make sure that:

•The display device driver is installed correctly.

•The screen resolution and color quality are correctly set.

•The monitor type is correct.

Incorrect characters are displayed on the screen.

Did you install the operating system or application program correctly? If they are installed and configured correctly, have the computer serviced.

When I turn on the computer, nothing is displayed on the screen and the computer does not beep while starting up.

Make sure that:

•The battery is installed correctly.

•The ac power adapter is connected to the computer and the power cord is plugged into a working electrical outlet.

•The computer is turned on. (Press the power button again for confirmation.)

If these items are correctly set, and the screen remains blank, have the computer serviced.

When I turn on the computer, only a white cursor is displayed on a blank screen.

Restore your backup files or restore your computer to the factory default settings using the preinstalled recovery programs on your computer. If the problem persists, have the computer serviced.

My screen goes blank while the computer is on.

Your screen saver or power management may be enabled. Do one of the following to exit from the screen saver or to resume from sleep or hibernation mode:

•Press the Fn key on the keyboard.

•Press the power button.

•Press Fn+F2 to confirm whether the LCD screen has been turned off.

Problems with drives and other storage devices

This section includes hard disk drive problems and optical drive problems.

Hard disk drive problems

Print these instructions now and keep it with your computer for reference later.

The hard disk drive makes a rattling noise intermittently.

The rattling noise might be heard:

•When the hard disk drive begins or finishes getting access to data.

•When you carry the hard disk drive.

•When you carry your computer.

Chapter 9. Troubleshooting computer problems 57

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Lenovo B475E, 59360210 manual Problems with drives and other storage devices, Hard disk drive problems
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59360210, B475E specifications

The Lenovo B475E, model number 59360210, is a well-rounded laptop aimed at providing solid performance for everyday tasks, making it an excellent choice for students and professionals alike. Powered by AMD processors, the B475E offers reliable computing capabilities that can handle a variety of applications, from word processing to multimedia playback.

One of the standout features of the Lenovo B475E is its 15.6-inch HD display, delivering vibrant colors and clear visuals for an enjoyable viewing experience. The display is ideal for watching videos, working on presentations, or even casual gaming. The addition of an integrated AMD graphics card ensures that graphics rendering is smooth, giving users the performance they need for basic gaming and graphic tasks.

The laptop is designed with user comfort in mind, featuring an ergonomic keyboard that provides a responsive typing experience. The size and layout of the keys make it easy to type for extended periods without discomfort, which is particularly beneficial for those who engage in lengthy writing or coding sessions.

With regard to connectivity, the B475E comes equipped with multiple USB ports, an HDMI output, and an Ethernet port, allowing users to connect various peripherals and external displays easily. The inclusion of Wi-Fi and Bluetooth technology further enhances connectivity options, enabling seamless integration with wireless devices.

In terms of storage, the Lenovo B475E offers ample space to accommodate the needs of users, with options for traditional HDDs or solid-state drives (SSDs). This flexibility allows users to choose a configuration that fits their performance and storage needs, with SSDs providing faster boot times and improved overall system responsiveness.

The build quality of the Lenovo B475E is commendable, with a sturdy chassis that can withstand daily wear and tear. Its lightweight design makes it portable, making it suitable for on-the-go users who require a reliable laptop that won't weigh them down.

Battery life is another important aspect, and the Lenovo B475E delivers decent longevity, enabling users to work or enjoy media without frequently searching for a power outlet. Overall, the Lenovo B475E, 59360210, stands out as a dependable laptop that balances performance, connectivity, and usability, making it an excellent choice for anyone looking for a versatile computing device.
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