This is a normal characteristic of a hard disk drive and is not a defect.

The hard disk drive does not work.

Go to the Startup menu of the BIOS, and then select the Boot menu to make sure that the hard disk drive is on the Boot priority order list. If it is on the Excluded from boot order list, it is disabled. Select the entry for it on the list and press the Shift+1 key. This moves the entry to the Boot priority order list.

Optical drive problems

Print these instructions now and keep it with your computer for reference later.

You hear a noise from the drive when the CD, DVD, or CD-RW disc is spinning.

If the disc is not correctly loaded on the center pivot of the drive, it might rub against the drive cover and make a noise. Make sure that the disc is loaded correctly in the drive.

The tray does not open even if you press the eject button.

When your computer is not turned on, pressing the eject button does not cause the drive tray to open. Make sure that the computer is turned on and that the drive connector is firmly connected to the computer.

If the tray still does not open, make sure that the computer is running, and insert the end of a straightened paper clip into the emergency eject hole. The tray will open.

OneKey Recovery Pro program problems

Print these instructions now and keep it with your computer for reference later.

Backup cannot be made.

Make sure that:

•You are not using a Windows operating system.

•There is not enough space to store the backup data. You will need to free more hard disk drive space on your system partition (C drive).

Fail to restore system partition to factory default.

The system partition, such as the partition size or the drive capacity of C, has been modified.

A password problem

Print these instructions now and keep it with your computer for reference later.

I forgot my password.

Do any of the following:

•If you forget your user password, you must take your computer to a Lenovo authorized servicer or a marketing representative to have the password changed.

•If you forget your hard disk drive password, a Lenovo authorized servicer cannot reset your password or recover data from the hard disk drive. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

•If you forget your supervisor password, a Lenovo authorized servicer cannot reset your password. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.

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Lenovo 59360210, B475E manual OneKey Recovery Pro program problems, Password problem, Optical drive problems
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59360210, B475E specifications

The Lenovo B475E, model number 59360210, is a well-rounded laptop aimed at providing solid performance for everyday tasks, making it an excellent choice for students and professionals alike. Powered by AMD processors, the B475E offers reliable computing capabilities that can handle a variety of applications, from word processing to multimedia playback.

One of the standout features of the Lenovo B475E is its 15.6-inch HD display, delivering vibrant colors and clear visuals for an enjoyable viewing experience. The display is ideal for watching videos, working on presentations, or even casual gaming. The addition of an integrated AMD graphics card ensures that graphics rendering is smooth, giving users the performance they need for basic gaming and graphic tasks.

The laptop is designed with user comfort in mind, featuring an ergonomic keyboard that provides a responsive typing experience. The size and layout of the keys make it easy to type for extended periods without discomfort, which is particularly beneficial for those who engage in lengthy writing or coding sessions.

With regard to connectivity, the B475E comes equipped with multiple USB ports, an HDMI output, and an Ethernet port, allowing users to connect various peripherals and external displays easily. The inclusion of Wi-Fi and Bluetooth technology further enhances connectivity options, enabling seamless integration with wireless devices.

In terms of storage, the Lenovo B475E offers ample space to accommodate the needs of users, with options for traditional HDDs or solid-state drives (SSDs). This flexibility allows users to choose a configuration that fits their performance and storage needs, with SSDs providing faster boot times and improved overall system responsiveness.

The build quality of the Lenovo B475E is commendable, with a sturdy chassis that can withstand daily wear and tear. Its lightweight design makes it portable, making it suitable for on-the-go users who require a reliable laptop that won't weigh them down.

Battery life is another important aspect, and the Lenovo B475E delivers decent longevity, enabling users to work or enjoy media without frequently searching for a power outlet. Overall, the Lenovo B475E, 59360210, stands out as a dependable laptop that balances performance, connectivity, and usability, making it an excellent choice for anyone looking for a versatile computing device.
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