Chapter 4. Troubleshooting
Sound problems
No sound can be heard from | • Make sure that: |
the speaker even when the | - The Mute function is off. |
volume is turned up. | - The combo audio jack is not being used. |
| - Speakers are selected as the playback device. |
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Battery pack problems |
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Your computer shuts down before the battery status indicator shows empty.
Your computer operates after the battery status indicator shows empty.
The computer does not operate with a fully charged battery pack.
•Discharge and recharge the battery pack.
•The surge protector in the battery pack might be active.
Turn off the computer for one minute to reset the protector; then turn on the computer again.
A hard disk drive problem
The hard disk drive does not | • Make sure that the hard disk drive is included in the Boot |
work. | menu in the BIOS setup utility correctly. |
| |
OneKey Recovery System problems | |
Backup cannot be made. | • Make sure that you are currently using a Windows |
| operating system. |
| • There may not be enough space to store the |
| You will need to free more hard disk space on your backup's |
| partition. |
Failure to restore system | • The system partition (e.g. the partition size or the drive |
partition to factory default. | capacity of C) has been modified. |
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