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Lenovo 59375627, 59376431, 59375625 manual  BIOS setup utility,  Getting help, Troubleshooting

Models: 59375625 59376431 59375627

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Chapter 4. Troubleshooting

When do I need to restore the system to its factory status?

Use this feature when the operating system fails to start up. If there is critical data on the system partition, back it up before starting recovery.

BIOS setup utility

What is the BIOS setup utility?

The BIOS setup utility is ROM-based software. It displays basic computer information and provides options for setting boot devices, security, hardware mode, and other preferences.

How can I start the BIOS setup utility?

To start the BIOS setup utility:

1Shut down the computer.

2Press the Novo button and then select BIOS Setup.

How can I change the boot mode?

There are two boot modes: UEFI and Legacy. To change the boot mode, start the BIOS setup utility and set boot mode to UEFI or Legacy support on the boot menu.

When do I need to change the boot mode?

The default boot mode for your computer is UEFI mode. If you need to install a legacy Windows operating system (that is, any operating system before Windows 8) on your computer, you must change the boot mode to Legacy support. The legacy Windows operating system cannot be installed if you don’t change the boot mode.

Getting help

How can I contact the customer support center?

See “Chapter 3. Getting help and service” in the Lenovo Safety and General Information Guide.

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Lenovo 59375627, 59376431, 59375625  BIOS setup utility,  Getting help, Troubleshooting, What is the BIOS setup utility?

Contents

Lenovo IdeaPad Y410p/Y510p User GuideRegulatory Notice First Edition February Copyright LenovoChapter 3. Lenovo OneKey Recovery System ContentsConfiguring the operating system for the first time Chapter 4. TroubleshootingPage d e f Chapter 1. Getting to know your computerb a b  Y410pChapter 1. Getting to know your computer c Computer display d Power button e JBL speakers Y510p a Integrated cameraY510p f Touch padg Numeric keypad For details, see “Using the keyboard” on page Using the keyboard Numeric keypad Y510pChapter 1. Getting to know your computer function, press and hold Fn a then press one of the function keys b Chapter 1. Getting to know your computer Function key combinationsY410p Y510pEnables/disables the touch pad Cancels hotkeyEnables/disables Airplane mode Opens the Settings charmChapter 1. Getting to know your computer a Novo button b AC power adapter jackd e f g c Ventilation slots Connecting USB devices  Connecting a Bluetooth deviceChapter 1. Getting to know your computer Enabling Bluetooth communications on your computer Press Fn + to make configurationChapter 1. Getting to know your computer Right-side view  Y410pChapter 1. Getting to know your computer Connects to external headphones a Headphone jackb Microphone jack  Y510pe Kensington lock slot c USB port4-3 Removable hard disk drive Optional 4-4 Removable fan Optional Chapter 1. Getting to know your computer Y410p b Memory card slota System status indicators  Y510pRemoving a memory card  Using memory cards not suppliedInserting a memory card Chapter 1. Getting to know your computer Y410p Chapter 1. Getting to know your computerBottom view e Louvers a Battery pack latch - manual b Battery packc Battery pack latch - spring loaded d Removable module lock  Y510pOperating system interfaces Configuring the operating system for the first timeChapter 2. Starting to use Windows Start screenChapter 2. Starting to use Windows Search charmStart charm Settings charmChapter 2. Starting to use Windows Share charm Devices charmPutting the computer to sleep or shutting it down  Putting your computer to sleepChapter 2. Starting to use Windows 2 Select Power → Shut down  Shutting down the computerChapter 2. Starting to use Windows Connecting to a wireless LAN Connecting to wireless LANEnabling wireless connection Chapter 2. Starting to use WindowsHelp and support Chapter 2. Starting to use Windows Backing up the system partition Chapter 3. Lenovo OneKey Recovery System2 Click System Backup  Restoring Drivers and preinstalled software Chapter 4. TroubleshootingFrequently asked questions  Lenovo OneKey Recovery SystemWhen do I need to restore the system to its factory status?  BIOS setup utilityChapter 4. Troubleshooting What is the BIOS setup utility?Chapter 4. Troubleshooting Display problemsBIOS password problems TroubleshootingSound problems Chapter 4. Troubleshooting Sleep problemsDisplay panel problems General Information GuideChapter 4. Troubleshooting Battery pack problems A hard disk drive problemOneKey Recovery System problems The computer does not start from a device you want Chapter 4. Troubleshooting Other problemsYour computer does not respond The connected external device does not workAppendix. CRU instructions Replacing the battery packReplacing the removable module Appendix. CRU instructionsAppendix. CRU instructions 6 Lock the latch by pushing it in the direction shown by the arrow eTrademarks Page en-US Rev. AA00 Lenovo China