Chapter 4. Troubleshooting
Battery pack problems
Your computer shuts down before the battery status indicator shows empty.
Your computer operates after the battery status indicator shows empty.
The operating time for a fully charged battery pack is short.
The computer does not operate with a fully charged battery pack.
The battery pack does not charge.
•Discharge and recharge the battery pack.
•The surge protector in the battery pack might be active. Turn off the computer for one minute to reset the protector; then turn on the computer again.
A hard disk drive problem
The hard disk drive does not work. | • In the Boot menu in the BIOS setup utility, make sure that the hard |
| disk drive is included in Boot Device Priority correctly. |
| |
OneKey Recovery System problems | |
Backup cannot be made. | • Make sure that you are currently using a Windows operating system. |
| • There may not be enough space to store the |
| need to free more hard disk space on your backup's partition. |
Failure to restore system partition to | • The system partition (e.g. the partition size or the drive capacity of C) |
factory default. | has been modified. |
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