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AT&T Remote Port Security Device user manual 2Troubleshooting

Models: Remote Port Security Device

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Troubleshooting Install Rpsd System Administration Common Rpsd Lock Configuration RS Reset Statistics Built-in Diagnostics Time of Day Access Sample Command and Response Aux. Port Settings Testing an Uninitialized Key

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5-2Troubleshooting

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AT&T Remote Port Security Device user manual 2Troubleshooting

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Contents

AT&T Trademark Notice Important Safety Instructions Important Safety Instructions Part FCC NoticesPart 15, Subpart a Contents Rpsd System Administration Cables, Connectors, and Ports Table TroubleshootingRpsd Key Use Device LEDs List of Figures List of Tables Getting Started Getting Started Protection Process Rpsd Lock and Key Configuration Responsibilities Audience Typographical Conventions This Document 800 Hotline or Other Service Call Numbers/Addresses Installation Installation 2Installation Room Layout/Environment Power Supply Location of Administration Terminal or Printer Rpsd Lock Hardware Components Rpsd Power Monitor Adapter Bypass Connections PBXs Rpsd Lock Administration Printer Rpsd Lock or Key Administration TerminalOther Modems Rpsd Key Installing the Rpsd Lock Hardware Installation Procedures Common Rpsd Lock Configuration Connecting the Rpsd Lock to the CO Line Connecting the Rpsd Lock to the PBX Modem Rpsd Lock to Modem Rpsd Rpsd Lock to Administratlon Terminal or Printer DTE Powering Up the Rpsd Lock Installing the Rpsd Key Powering Up the Rpsd Key Connecting the Rpsd Key to the TerminalConnecting the Rpsd Key to the Modem Power-Up Behavior of Uninitialized Key Testing an Uninitialized Key PBX Cables, Connectors, and Ports Table 24Installation Initializing the Rpsd Lock Aux. Port SettingsSoftware Components Initializing an Rpsd Key Test Rpsd Lock Installation Rpsd System Administration Time of Day Access System Activity Log Fields of the System Activity Log entries are Force Connect/Disconnect Single Point AdministrationEnable/Disable Block AT&T and Other Key Users Authorized Keys 6RPSD System Administration Syntax Rpsd System Administrator Command SetAdd User Sample Command and Response With Optional Secret Key Sample Command and Response Without Optional Secret Key Unblock User Sample Command and ResponseBlock User Remove User Test User List User Table First Sample Command and Response User ID Second Sample Command and ResponseBlocked? Permanent? Third Sample Command and Response Restrid CR Change Restriction Starthhmm Endhhmm Dayno N t a LR List RestrictionsRestriction ID Start Time UR User Restrictions LH Log History Fields of the Log History screen are Duration AH Access HistoryDevice # Reason FH Failure HistoryDate Time User ID Device # ST Status Display LS List Statistics FC Force Connect RS Reset Statistics Date Set FD Force Disconnect ID Set Clock Set SC Set Communications Parameters Sample Help Request and Help Response Help Screens Rpsd Key Use Rpsd Key Use Last Call Status Test Access Failure Messages Rpsd Key User Command Set Set Secret Key Set User ID List User Information Set Device Number History Display 08/14/90 08/14/90 131413 Date Changed OK Set Log ID RPSD/KEY11 Status Display 10RPSD Key Use Wipe Out Troubleshooting Troubleshooting 2Troubleshooting Access Failure Messages Check described in Testing the Rpsd Lock Access Failure Messages Code Meaning Action 6Troubleshooting Built-in Diagnostics Testing the Rpsd Lock Last Call Status Test Self Check Modem Ring Test Hardware Replacement Replacing the PBX Modem Replacing the Lock or Key 12Troubleshooting Saving the Key Seed Value Cables, Connectors, and Ports Table Xxxxxx PBX Device LEDs Figure B-1 Front Panel LEDs AT&T Definity Rpsd Table B-2 Index Index 2Index Index