AT&T Remote Port Security Device user manual Log ID

Models: Remote Port Security Device

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Log ID

The fields of the System Activity Log entries are:

Log ID

provides the ID of the Lock associated with the system activity message.

Sequence

numbers each message in sequence. The sequence goes from 000 to999

Number

and then restarts at 000.

Date

provides the date of the message.

Time

provides the time the message was generated in 24 hour clock format.

Message

contains the status message.

In the example, KEY20 is a user ID. Where the user ID is followed by information in square brackets, the information is the RPSD User ID number (as in the fifth message in the sample screen above). Users can be assigned the same user ID; the user ID number provides a second means of identifying the calling party.

Additionally, calls may generate an access failure form of the status message. This type of message tells you the reason for an access failure. There are nine such messages, as listed in Table 3-1.

 

 

TABLE 3-1

 

Access Failure Messages

 

 

 

Code

Status

Meaning

Number

Message

1

No RPSD/Key Detected

No RPSD Key was detected on the caller's line.

2

No Response

No response was returned from the RPSD Key when

 

 

the RPSD Lock sent the challenge.

3

Invalid User ID

The RPSD Key user’s ID is not in the table of users

 

 

on the RPSD Lock.

4

Blocked User

The RPSD Key user was deliberately blocked by the

 

 

administrator on the RPSD Lock.

5

Invalid Response

The RPSD Key responded to the RPSD Lock’s

 

 

challenge, but the response was incorrect.

6

Outgoing Call

An outgoing call is being placed. The Lock forces a

 

 

disconnect in order to make an

 

 

outgoing call

7

Ring - No Answer

The RPSD Lock rang the modem, but the modem

 

 

did not answer the call.

8

Force Disconnect

A Force Disconnect command was issued to the

 

 

 

RPSD Lock.

9

Time Restriction

The call was received during a time of day when the

 

 

Lock is restricted from taking any calls from that

 

 

user.

This table is repeated in Chapter 5, Troubleshooting, along with the actions to be taken in response to the messages.

RPSD System Administration

3-3

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AT&T Remote Port Security Device user manual Log ID