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AT&T Remote Port Security Device Hotline or Other Service Call Numbers/Addresses, Getting Started

Models: Remote Port Security Device

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Hotline or Other Service Call Numbers/Addresses

If assistance is needed with the RPSD Lock, Key, or the PBX, or problems occur in the RPSD Lock or Key that cannot be resolved by using Chapter 5, Troubleshooting, contact the technical support center at:

1 800 242-2121

1-6Getting Started

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AT&T Remote Port Security Device user manual Hotline or Other Service Call Numbers/Addresses, Getting Started

Contents

DEFINITY System AT&TRemote Port Security Device User’s Manual CommunicationsORDERING INFORMATION 1991 AT&T All Rights Reserved Printed in USATRADEMARK NOTICE IMPORTANT SAFETY INSTRUCTIONS Input rating SAVE THESE INSTRUCTIONS120 V AC +/- 10% 6Hz 150 mA maximumPart FCC NoticesPart 15, Subpart A Getting Started Contents2 Installation 3 RPSD System Administration Cables, Connectors, and Ports Table 5 TroubleshootingRPSD Key Use Device LEDsPage List of Figures2-2Cables, Connectors, and Ports 3-1Access Failure Messages List of Tables4-1Access Failure Messages 5-1Access Failure Messages A-1Cables, Connectors, and Ports B-1RPSD Lock LEDs B-2RPSD Key LEDs1 Getting Started Getting Started Getting StartedThe entire sequence occurs in less than 20 seconds RPSD Lock and Key Configuration Responsibilities AudienceBlock user RETURN In This DocumentTypographical Conventions 1-6 Getting Started Hotline or Other Service Call Numbers/Addresses2 Installation Installation Installation2-2 Installation Room Layout/Environment Power SupplyLocation of Administration Terminal or Printer RPSD Lock Hardware Components2-6 Installation RPSD Power Monitor AdapterBypass Connections ModemTelco Typical Wiring Scheme Bypass Wiring SchemePBXs RPSD Lock Administration Printer RPSD Lock or Key Administration TerminalOther ModemsRPSD Key RPSD KeyInstalling the RPSD Lock Hardware Installation Procedureson the circuit pack for System 75 and DEFINITY Generic Connecting the RPSD Lock to the CO Line Connecting the RPSD Lock to the PBX Modem RPSD Lock to Modem Connecting the RPSD Lock to the Administration Terminal or PrinterAux. Port, Terminal, and Printer Pinouts SignalRPSD To DTE2-17 RPSD Lock to Administratlon Terminal or PrinterHardware Installation Procedures DB25 Connections From RPSD Lock or Key to Data Terminal Equipment Powering Up the RPSD Lock Installing the RPSD Key Connecting the RPSD Key to the Modem Connecting the RPSD Key to the TerminalPowering Up the RPSD Key Power-Up Behavior of Initialized KeyPower-Up Behavior of Uninitialized Key Testing an Uninitialized KeyCables, Connectors, and Ports Cables, Connectors, and Ports TablePart From2-24 Installation Initializing the RPSD Lock Aux. Port SettingsSoftware Components 2-26 Installation Initializing an RPSD KeyTest RPSD Lock Installation Test RPSD Lock Installation3 RPSD System Administration Time of Day Access RPSD System AdministrationSystem Activity Log Log ID Enable/Disable Block AT&T and Other Key Users Single Point AdministrationForce Connect/Disconnect 3-4 RPSD System AdministrationAuthorized Keys 3-6 RPSD System Administration A - Add User RPSD System Administrator Command Set3-8 RPSD System Administration Sample Command and Response Without Optional Secret KeySample Command and Response With Optional Secret Key U - Unblock User B - Block Userb userid RETURN u userid RETURNR - Remove User T - Test UserL - List User Table User ID Second Sample Command and ResponseBlocked? Permanent?RPSD System Administrator Command Set Third Sample Command and ResponseThe fields of this screen are explained in the first sample, above 3-13CR - Change Restriction starthhmm endhhmm dayno lr restrid RETURN LR - List Restrictionsur fullorpartialuserid, restrids RETURN UR - User Restrictionsur fullorpartialuserid, restrids, clear 3-17LH - Log History The fields of the Log History screen are AH - Access History FH - Failure History ST - Status Display LS - List Statistics FC - Force Connect RS - Reset StatisticsD - Date Set FD - Force Disconnectd mm/dd/yy RETURN 3-25I - ID Set C - Clock SetSC - Set Communications Parameters Sample Help Request and Help Response Help Screens3-28 RPSD System Administration 4 RPSD Key Use RPSD Key Use 4-2 RPSD Key Use Access Failure MessagesLast Call Status Test RPSD Key User Command Set RPSD Key User Command Set4-4 RPSD Key Use U - Set User IDK - Set Secret Key n number RETURN N - Set Device NumberL - List User Information H - History Display C - Clock Set D - Date Setd 08/14/90 08/14/90 131413 Date Changed OK c 8/14/90 131500 Time Changed OK4-8 RPSD Key Use I - Set Log IDs RETURN S - Status Displaysc 1200,7E 08/14/90 134821 Comms Params Changed to 1200/7E SC - Set Communications Parameters4-10 RPSD Key Use Help Screens W - Wipe OutThe RPSD Key requests confirmation of the Wipe Out command 5 Troubleshooting Troubleshooting Troubleshooting5-2 Troubleshooting Access Failure Messages Access Failure MessagesCheck described in Testing the RPSD Lock Check described in Testing the RPSD Lockdescribed in Testing the RPSD Lock in this 5-4 TroubleshootingPage 5-6 Troubleshooting Built-in Diagnostics Testing the RPSD Lock5-8 Troubleshooting Self CheckLast Call Status Test Modem Ring Test Hardware Replacement5-10 Troubleshooting Replacing the PBX ModemReplacing the Lock or Key Replacing the Lock or Key5-12 Troubleshooting Saving the Key Seed Value Saving the Key Seed ValueA Cables, Connectors, and Ports Table Cables, Connectors, and Ports Table B Device LEDs FIGURE B-1 RPSD Lock LEDs Front Panel LEDsRPSD Lock RPSD Key AT&TDEFINITY RPSD Page Index I-2 Index