AT&T Remote Port Security Device user manual Access Failure Messages, Last Call Status Test

Access Failure Messages

Table 4-1 describes the access failure messages and their meanings. Access failure messages do not necessarily mean that an error has occurred. For example, if a Key user fails to gain access to the RMATS channel because the administrator has put a block on that Key, or because access has been restricted for that time of day, then the system is functioning properly.

TABLE 4-1

Access Failure Messages

Code	Access Failure
Number	Message	Meaning
1	No RPSD/Key Detected	The RPSD Lock and RPSD Key were unable to
		initiate a dialogue
2	No Response	The RPSD Key did not respond to the RPSD
		Lock’s challenge. The probable explanation is
		that the Key was unable to receive the data from
		the Lock.
3	Invalid User ID	The RPSD Key user’s ID is not in the table of
		users on the RPSD Lock.
4	Blocked User	The RPSD Key was administered as blocked on
		the RPSD Lock.
5	Invalid Response	The RPSD Key responded to the RPSD Lock’s
		challenge, but the response was incorrect,
		probably due to an incorrect secret Key.
6	Outgoing Call	An outgoing call is being placed from the RPSD
		Lock, so the Lock terminated the session.
7	Ring - No Answer	The RPSD Lock rang the modem, but the
		modem did not pick up.
8	Force Disconnect	A Force Disconnect command was issued to the
		RPSD Lock.
9	Time Restriction	The call was placed during a time of day when
		the Lock is restricted from taking any calls from
		your user ID.

Last Call Status Test

To determine the cause of a failure to connect to the RMATS channel via the RPSD Lock, the Key user can obtain the last status message sent by the Lock by simply dialing the RMATS channel from a touch-tone telephone. When the Lock responds by sounding a tone, press 2 ✱ on the phone pad. You should hear a number of beeps equal to the number of the last status message. See Table 4-1 for an explanation of the status messages.

4-2RPSD Key Use